Partner Value Solution Engineer

NICE

Partner Value Solution Engineer at NiCE empowering partners to deliver AI solutions effectively. Guiding partners in the technical aspects of AI technology applications for customer outcomes.

Posted 5/29/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Serve as the expert technical bridge between NiCE and its partners
Equip partners with the knowledge, tools, and assets needed to create differentiated customer outcomes
Act as a trusted technical go-to-market advisor, guiding partners from supported consumers of NiCE technology into self-sufficient, high-performing advocates
Own partner readiness across NiCE's AI portfolio
Equip partners with the skills and knowledge to translate customer business problems into concrete AI solution designs

Requirements

What you’ll need

Experience with AI, conversational AI, virtual agents, agent assist, or automation in CX/contact center environments
The ability to translate business outcomes into AI use cases and success criteria
Working knowledge of LLMs, generative AI, AI orchestration, integrations, and responsible AI principles; and experience supporting AI PoVs, pilots, or customer validation motions.

Benefits

Comp & perks

Join an ever-growing, market disrupting, global company
Fast-paced, collaborative, and creative environment
Opportunity to learn and grow
Endless internal career opportunities across multiple roles, disciplines, domains, and locations

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

AIconversational AIvirtual agentsagent assistautomationLLMsgenerative AIAI orchestrationintegrationsresponsible AI principles

Soft Skills

technical expertiseadvisory skillspartner readinesscommunicationproblem-solving