Delivery Solutions Architect – Conversational Designer
NICE
full-time
Posted on:
Location Type: Remote
Location: United Kingdom
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About the role
- Empower and support customers to build exceptional AI-driven conversational experiences
- Lead design of virtual assistants and user journeys
- Serve as a subject matter expert in conversational design
- Ensure project success and drive customer satisfaction
Requirements
- 3+ years experience in conversation/UX design
- Strong English communication skills
- Experience in multimodal user experience
- Understanding of NLU/NLP concepts
- Understanding of Large-Language-Models and prompting
Benefits
- Join an ever-growing, market disrupting, global company
- Opportunity for internal career advancements across various roles and locations
- Fast-paced and collaborative work environment
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
conversation designUX designmultimodal user experienceNLUNLPLarge Language Modelsprompting
Soft Skills
communicationcustomer supportleadershipproject managementcustomer satisfaction