
Strategic Account Executive – Telecommunications
NICE
full-time
Posted on:
Location Type: Remote
Location: California • United States
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About the role
- Responsible for seeking and maintaining relationships with NiCE Customers, identifying new sales opportunities, and building market share in their regions.
- Increase revenue streams within business, commercial, government, and contact centers.
- Responsible for achieving annual sales quota and personally negotiating Enterprise-wide agreements.
- Coordinate and lead all sales activities to achieve business goals.
- Ensure the proposed sales and solutions capitalize on NiCE CXone Mpower's strengths and can be implemented successfully.
- Establishing new strategic relationships while maintaining existing relationships and analyzing customer’s business situations to identify constraints and new opportunities due to technological advances.
- Develop and maintain high-level relations with ‘C’ levels.
- Initiate, support, develop and monitor purchasing agreements between NiCE CXone Mpower and the customer.
Requirements
- 10+ years of experience selling multiple software products (portfolio sales) and services into sophisticated accounts in a hunter-type of role.
- Minimum of 1-2 years selling AI Software Solutions
- Strong understanding of AI technology & its applications
- Superior relationship and client management skills that effectively build trust and credibly manage/resolve customer escalations.
- Collaborative approach to sales that includes working with multiple groups both internally and externally.
- Exceptional communication and presentation skills that build confidence and credibility with C and VP-level executives.
- Inherent self-sufficiency, flexibility and confidence with a preference for autonomy to take ownership and manage activities & processes to achieve revenue results.
- Experience/knowledge of CCaaS, CX, and Conversational Ai solutions is a plus.
- Experience/knowledge selling a full suite of SaaS products is a plus.
Benefits
- Join an ever-growing, market disrupting, global company with growth opportunities
- Work in a fast-paced, collaborative, and creative environment
- Opportunity for endless internal career opportunities across multiple roles, disciplines, domains, and locations
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
AI Software SolutionsCCaaSCXConversational AISaaS productsportfolio salessales quota negotiationcustomer escalationssales activities coordinationrevenue generation
Soft Skills
relationship managementclient managementcollaborationcommunicationpresentation skillstrust buildingcredibility managementself-sufficiencyflexibilityautonomy