NICE

RVP, Sales, CX

NICE

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Job Level

Lead

Tech Stack

AWSAzureCloudSFDC

About the role

  • Preside over the booking, revenue and operations of a team of 5 account executives focused on hunting and acquiring new logos.
  • Develop, refine, and deploy sales strategy and processes.
  • Forecast and present sales data to VP and C-suite.
  • Coach account executives on effectively analyzing clients’ business needs to position NICE.
  • Work cross-functionally and lead the sales, presales, engineering and support efforts for the account to achieve business goals.
  • Develop and maintain high-level relationships with VP, CIO and CEO levels.
  • Attend tradeshows.
  • Build trust and rapport with current and potential customers.
  • Regularly close deals and build future pipeline within or exceeding goals.
  • Complete all NICE paperwork timely - expense reports, sales call logs, etc.
  • Travel required 50%.

Requirements

  • Track record of successfully selling complex customized solutions into sophisticated accounts.
  • Contact Center / Customer Experience software experience preferred.
  • 3+ years of previous experience leading a technology sales team.
  • Demonstrated ability to effectively coach and manage account executive performance.
  • Able to manage multiple, complex sales opportunities simultaneously.
  • Direct approach that prioritizes the simplest route to the most profitable result.
  • Ability to develop relationships with the C-suite and influence strategic application of NICE solutions.
  • Exceptional communication and presentation skills.
  • Experience with SFDC and CPQ highly desired
  • You will have an advantage if you also have:
  • Experience/knowledge of CCaaS, CX, and Conversational AI solutions.
  • Experience/knowledge selling a full suite of SaaS products.
  • Certifications and knowledge of cloud technologies (AWS, Azure, Google)