Solutions Architect
Bitrise
Shell Scripting
Portfolio Solution Engineer
NICE
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
AWSAzureCloud
About the role
- Deliver demonstrations that align the NiCE portfolio with the customer’s business challenges
- Identify all functional and technical challenges of assigned accounts
- Manage and interpret customer requirements and use astute questioning skills to understand, anticipate and exceed customer needs.
- Influence and educate clients that NiCE’s solution will best satisfy their needs in terms of ease of use, quality, benefit, and value.
- Lead in all technical aspects of the sales process.
- Assist with the definition and execution of successful proof of concepts (POC), where appropriate.
- Actively contribute to a team approach with account executives and overlay teams.
- Provide product feedback and suggestions to Product house.
- Able to promptly respond to functional and technical elements of RFIs/RFPs
- Professionally and independently conduct discovery conversations and needs analysis for both business and technical topics
Requirements
- Exceptional presentation and demo capabilities
- Experience customizing and building the storyboard for demos and POC
- Demonstrated success in achieving strategic deal wins
- Ability to manage multiple, complex sales opportunities simultaneously
- Ability to communicate from C-level executives down to Agent/Front Line level employees
- Self-motivated, highly organized and team-oriented
- Strategic thinker with a strong technical aptitude
- Additional Valuable Skills:
- Contact centre technologies, WorkForce Manager/Management, Talent/HR Management, CRM or Business Intelligence experience
- Certifications and knowledge of cloud technologies (AWS, Azure, Google)
- Hardware platforms & Virtualization
- Have a good understanding of conversational AI technologies, NLU/NLP, and related software technologies, including UI/UX.
- Experience presenting conversational AI and generative AI technologies.
- Vertical market selling experience including Banking, Insurance, Telcos, Healthcare, Travel, and others
Benefits
- Competitive salary
- Flexible working hours
- Professional development budget
- Home office setup allowance
- Global team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
presentation skillsdemo capabilitiesstoryboard customizationproof of concepts (POC)strategic deal winsneeds analysisconversational AI technologiesNLUNLPgenerative AI technologies
Soft skills
self-motivatedhighly organizedteam-orientedstrategic thinkercommunication skillsquestioning skillsinfluencing skillscustomer-centric approachproblem-solvingadaptability
