Senior Solutions Engineer
Grafana Labs
Grafana
Manager, Solution Engineering
Grafana Labs
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £143,000 - £171,000 per year
Job Level
Mid-LevelSenior
Tech Stack
Grafana
About the role
- Attract, recruit, ramp and mentor a team of great Presales SE’s from diverse backgrounds and experiences.
- Get the best out of your team with a servant based leadership approach. Adopting a player/coach mentality will be critical here, ensuring that you balance your field responsibilities with the needs of your team. Mentoring and career development will be critical to your team's success over the long term.
- Direct the bulk of your day to day work based on guidance and goals from leadership, owning the planning, actions and outcomes of the region.
- Partner with the UK Sales leadership on customer programs, marketing initiatives and community/company events to drive adoption and expansion within our customer base.
- Executive sponsorship of key accounts in the region will be key to your success. Being a thought leader/partner to your customers and the company within EMEA.
- Understanding your key customers’ strategies for adoption of Grafana technologies and developing programs and collateral to enable them to be successful.
- Ensure that your customers’ requirements are being met with our product through partnership with Product Management and Engineering, helping them prioritize their team's time with a data-driven approach to wins/losses/needs vs wants, etc.
- Own and report on the quarter over quarter cadence of your team while they help prospects evaluate our software with demonstrations, technical deep dives, trials and POVs.
- Find and drive enablement and sell with/through channel partners in the region. Both at a local, geo and global level with both RSI’s and GSI’s.
Requirements
- Located in the United Kingdom
- Experience leading a team, 5-10 years in the high tech industry having held roles such as Developer, Architect, Sales Engineer/Architect, Manager, etc.
- Proven success working in a fast-paced, high growth startup environment that is remote-first
- Proven track record of mentoring, developing people and managing performance over time. Has successfully mentored individual contributors.
- Direct experience implementing and/or executing a formal sales methodology, eg COM, Value selling, qualification frameworks like MEDDPICC
- Proven ability to own a book of business, direct your own and your team's work and initiatives to exceed your quarterly targets.
- Direct experience selling monitoring/data/visualization products.
- Proven ability to work with sales leader counterparts.
Benefits
- 100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
sales methodologyCOMValue sellingMEDDPICCmonitoring productsdata visualization productstechnical deep divestrialsPOVs
Soft skills
servant leadershipmentoringteam developmentperformance managementthought leadershipcommunicationcollaborationcoachingstrategic planning
