Solutions Architect
Snowflake
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Senior Solutions Engineer
Grafana Labs
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇬🇧 United Kingdom
Visit company websiteSalary
💰 £122,000 - £146,000 per year
Job Level
Senior
Tech Stack
Grafana
About the role
- Partnering with our Sales team to articulate the overall Grafana value proposition, vision and strategy to customers
- Owning the technical engagement with customers and help close complex opportunities through advanced competitive knowledge, technical skill and credibility
- Delivering product and technical presentations to potential and existing customers
- Effectively communicate with customers and internal teams to provide feedback on our products and the competitive landscape
- Driving product conversations based on need and problems with customers
- Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material
Requirements
- 5+ years of technical pre-sales experience
- Be open to various and complex assignments, this will require strong judgment, collaboration, and leadership
- You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. You will need to be able to skillfully articulate our value proposition and the technical advantages of our products
- You love solving technical challenges and thrive on bringing creative solutions to our customers
- You should have a technical mindset and a desire to grow technically.
- Must be located in United Kingdom
Benefits
- 100% Remote, Global Culture
- Scaling Organization – Tackle meaningful work in a high-growth, ever-evolving environment.
- Transparent Communication – Expect open decision-making and regular company-wide updates.
- Innovation-Driven – Autonomy and support to ship great work and try new things.
- Open Source Roots – Built on community-driven values that shape how we work.
- Empowered Teams – High trust, low ego culture that values outcomes over optics.
- Career Growth Pathways – Defined opportunities to grow and develop your career.
- Approachable Leadership – Transparent execs who are involved, visible, and human.
- Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
- In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it.
- Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical pre-salestechnical presentationscompetitive knowledgetechnical skilldocumentation enhancementblog writingvideo recordingknowledge base articles
Soft skills
judgmentcollaborationleadershipwritten communicationoral communicationproblem-solvingcreativity
