Head of Fulfillment & Logistics – Supply Chain Program Manager
Nex
full-time
Posted on:
Location Type: Hybrid
Location: San Jose • California • 🇺🇸 United States
Visit company websiteSalary
💰 $120,000 - $180,000 per year
Job Level
Lead
Tech Stack
ERP
About the role
- Manage demand planning, retailer and distributor forecasts, inventory allocation and order planning, and PO/order execution.
- Drive technology solution to manage omni-channel order management and data integration with ERP system.
- Own S&OP alignment on demand forecast for all markets to support revenue and service goals.
- Source, select, and manage 3PL partners in all markets.
- Ensure inventory accuracy, SLA performance, and optimized warehouse processes and cost.
- Manage all inbound/outbound freight (air/ocean) and logistics providers.
- Own import/export compliance, customs documentation, HTS classification, duties/tariffs, and valuation rules.
- Build and run end-to-end returns, warranty, and refurbishment operations.
- Define, collect, and monitor logistics KPIs (OTD, cost, accuracy, cycle time, return/refurb metrics).
Requirements
- 7–12+ years in global logistics, operations, or supply chain (consumer electronics preferred).
- Strong hands-on experience managing 3PLs, freight forwarders, and brokers.
- Knowledge of customs and trade compliance.
- Strong problem-solving, vendor-management, project management, and communication skills.
Benefits
- Competitive compensation package.
- Flexible working hours and vacation policy.
- Product-driven culture that treasures talents and individual growth.
- Front-row seat and hands-on experience with cutting edge technologies in the evolving gaming field
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
demand planninginventory allocationorder planningS&OP alignmentlogistics KPIscustoms documentationHTS classificationimport/export compliancewarehouse processesfreight management
Soft skills
problem-solvingvendor managementproject managementcommunication