NewRocket

ServiceNow Lead Engineer – Platform, Custom Apps, Integrations

NewRocket

full-time

Posted on:

Location Type: Remote

Location: India

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Job Level

Tech Stack

About the role

  • Interface with end-users, IT teams and key stakeholders to gather systems requirements for Custom Applications & Integrations.
  • Guide customers through understanding technical solutions to their business requirements
  • Conduct requirements gathering workshops with clients
  • Configure and customize ServiceNow applications
  • Manage all aspects of application development
  • Mentor project crew members by managing peer reviews and provide technical guidance
  • Experience with implementing ServiceNow modules
  • Creation of script-based Assignment and Approval rules
  • Conduct capability Requirements Analysis sessions and customer workshops
  • Design custom or product-based solutions based on ServiceNow applications

Requirements

  • 5-7 years of experience with ServiceNow products
  • Minimum 4 years preferred work experience on the ServiceNow
  • 3+ years of leadership level experience with Enterprise Management tools and IT Service Management tools such as ServiceNow
  • 5+ years of client facing consulting experience.
  • A four-year undergraduate degree in Computer Science, Computer Engineering, Information Systems or demonstrated work experience
Benefits
  • Official ServiceNow training to achieve multiple certifications
  • Support and guidance for project development
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
ServiceNowcustom applicationsintegrationsrequirements gatheringcapability requirements analysisscript-based assignment rulesscript-based approval rulesapplication developmentcustom solutions designEnterprise Management tools
Soft Skills
mentoringtechnical guidanceclient-facing consultingstakeholder engagementworkshop facilitation