New Relic

Senior Employee Relations Partner

New Relic

full-time

Posted on:

Location Type: Remote

Location: Oregon • United States

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Salary

💰 $103,000 - $129,000 per year

Job Level

Senior

About the role

  • Serve as the subject matter expert on all global and local ER policies, providing interpretation and risk-based guidance to HR Business Partners (HRBPs) and managers.
  • Manage and document complex employee relations investigations, escalating high-risk sensitive cases to senior HR leaders or legal partners as appropriate.
  • Provide clear, consistent, and legally sound advice to managers on policy interpretation, especially in cases where local laws intersect with global standards.
  • Provide day-to-day performance management guidance to management (coaching, counseling, career development, performance improvement plans, disciplinary actions, etc.)
  • Often play the role of coach, mediator, and connector between employees and management.
  • Execute the dissemination and maintenance of global HR policies and the employee handbook, ensuring consistent interpretation while accommodating local legal requirements.
  • Apply current knowledge of international and US labor laws to ER cases, partnering with Legal and HRBPs to assess the impact of new legislation on existing practices.
  • Design, maintain, and standardize official employment templates for multi-country use, ensuring localization of legal clauses where required.
  • Support the identification of new or streamlined global HR operational processes (e.g., leave management, international onboarding/offboarding) to enhance efficiency and compliance across all entities.
  • Help establish and maintain system of record for all investigations and documented performance issues
  • Create consistent reporting process/dashboard that can be shared on demand and monthly cadence
  • Take a holistic approach to investigations, identifying themes, root causes and key issues and partner with HRBPs and Legal on proactive solutions
  • Company-wide training on key performance management and employee topics
  • Improve and scale the company approach to employee relations and performance management

Requirements

  • 5-7 years of progressive HR experience in HR, with a strong focus on Employee Relations, policy administration, and HR compliance
  • Experience with on-going and on demand reporting systems
  • Experience with analytics and holistic reporting
  • Experience with not only IUS but also global laws
  • Experience working with and presenting to Company executives
  • Experience managing employee relations (e.g., policy implementation, employee relations, and compliance) across multiple international jurisdictions.
  • Demonstrated ability to adapt global policies to align with local labor laws, cultural norms, and statutory requirements.
  • Strong foundational knowledge of major US employment laws (FLSA, Title VII, FMLA, ADA) and the ability to apply these laws directly to employee relations issues
  • Demonstrated ability to efficiently research, interpret, and apply non-US labor and employment law principles under the direction of Legal and senior HR stakeholders
  • Functional knowledge of HR principles, practice, and processes including employment federal, state, and local laws
  • Strong problem solving, collaboration, critical thinking, and team building skills
  • Attention to detail, the utmost discretion when working with confidential data, and dedication to customer service
  • Bachelor's degree or equivalent work experience in business, systems, HR, or related fields.
Benefits
  • healthcare
  • dental
  • vision
  • parental leave and planning
  • mental health benefits
  • a 401(k) plan and match
  • flex time-off
  • 11 paid holidays
  • volunteer time-off
  • other competitive benefits designed to improve the lives of our employees
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
employee relationspolicy administrationHR compliancereporting systemsanalyticsUS labor lawsnon-US labor lawsemployment law principlesperformance managementinvestigations
Soft Skills
problem solvingcollaborationcritical thinkingteam buildingattention to detaildiscretioncustomer servicecoachingmediationcommunication