Neurotech Pharmaceuticals, Inc.

Director

• Manage the day-to-day operations, including oversight of program specialty pharmacy, order processing and distribution, inbound and outbound logistics (shipment/transportation), issue resolution, and returns/replacement processing
• Serve as the primary trade and distribution partner to address customer questions and resolve issues related to customer orders and shipments
• Monitor performance and execution with selected specialty pharmacy and trade partners to ensure business objectives are met
• Leverage data to drive performance and identify improvement opportunities across channel partners
• Drive process improvements across distribution operations and analytics
• Collaborate with patient services, field reimbursement, and sales to ensure optimal customer experience for patients, prescribing physicians, and Sites of Care
• Lead all aspects of state licensing needs for Neurotech to ensure compliance

Director of Trade & Distribution

• Lead the day-to-day management of the patient support program(s) to ensure coordinated access to Neurotech’s Encapsulated Cell Technology.
• Provide strategic oversight and management of third-party vendors to ensure service level agreement adherence, quality, consistency, and efficiency in service delivery.
• Lead the ongoing evaluation and refinement of the patient support program strategy aligning the efforts of the broad cross-functional team to facilitate high-impact interactions with targeted stakeholders.
• Partner with commercial colleagues in the development of market research and analytical projects.
• Implement initiatives that maintain a detailed understanding of key stakeholder needs with a long-range approach to brand positioning.
• Collaborate with the Trade, Payer and Reimbursement Directors to ensure the coordination and alignment between Patient Support.
• Closely monitor competitive activities and stakeholder experience to develop and implement strategies to proactively meet competitive threats.
• Create, monitor, and report on all relevant metrics of commercial initiatives.
• Foster a team culture of engagement, accountability, collaboration, innovation, sense of urgency to serve patient needs and achieving Neurotech corporate vision.
• Complete ad-hoc projects and responsibilities as requested and assigned.

Director of Trade & Distribution

Senior Director – Patient Services