Neuron

Solutions Engineer

• Develop and maintain Python-based services, APIs, and integration layers for customer implementations.
• Build data ingestion, transformation, and validation pipelines to support AI/ML workflows.
• Implement customer-specific logic, connectors, and automations using Python micrservices.
• Integrate internal ML pipelines, LLM components, and retrieval systems into customer environments.
• Work with RAG pipelines, embedding workflows, or NLP modules as needed for solution deployment.
• Collaborate with ML Engineers to productionize models and optimize performance.
• Configure and deploy services on cloud platforms (Azure/AWS/GCP).
• Ensure reliability, observability, and performance of implementation-specific services.
• Troubleshoot production issues, analyze logs, and perform root-cause analysis.
• Work closely with Customer Success & Solutions teams to translate requirements into technical specifications.
• Own end-to-end technical implementation for enterprise accounts.
• Provide guidance on best practices, architecture choices, and scalable patterns.
• Participate in code reviews and maintain high-quality coding standards.
• Document implementation workflows, integration steps, and troubleshooting playbooks.
• Mentor junior team members and contribute to internal tooling and automation.

Lead Software Engineer – AL/ML, Implementation Engineer

Financial Planning and Analysis

• Managing day-to-day finance and accounting activities across business units
• Working across cloud platforms including QuickBooks, Google Workspace, Stripe, Bill.com, HubSpot, and banking platforms
• Preparing budgets by coordinating across multiple functions
• Owning monthly consolidated financials and management reporting
• Preparing board meeting materials and investor updates as required
• Managing Accounts Receivable (AR), Accounts Payable (AP), and revenue recognition (Rev Rec)
• Supporting payroll processing, payroll tax compliance, and state requirements
• Managing expense approvals and reimbursement processes
• Maintaining accurate records, reconciliations, reporting, and documentation
• Ensuring statutory, financial, and operational compliance to keep the company in good standing
• Managing multiple priorities, proactively escalating risks, and meeting deadlines
• Identifying process improvements and supporting automation initiatives
• Partnering with cross-functional teams on finance and operational workflows
• Mentoring junior team members and contributing to a collaborative team culture

Finance & Operations Associate

Customer Success Manager

• You will lead:
• Customer onboarding and implementation of Neuron7 AI solutions
• Integration of CRM and service management platforms with Neuron7 products
• Data onboarding and enterprise integrations in collaboration with customer and internal engineering teams
• AI solution deployment, configuration, testing, and adoption
• Customer workshops and technical solution reviews
• Definition and measurement of ROI, business outcomes, and adoption KPIs
• AI-powered service transformation initiatives for customer service and field service teams
• Executive stakeholder management and customer success planning
• Contract renewals, expansion opportunities, and cross-functional collaboration with sales teams
• Product feedback and enhancement recommendations based on customer requirements
• Demonstrations of new AI, Agentic AI, and Resolution Intelligence capabilities

Lead Software Engineer – AL/ML, Implementation Engineer

Finance & Operations Associate

Technical Customer Success Manager – Enterprise AI, SaaS Platform