NeuraFlash

Salesforce Developer

• Discuss reporting needs with business users to design dashboards and reports that will provide data visibility for leadership, business groups, and the general user population
• Review business reporting requirements and translate those requirements into technical reporting & dashboard specifications
• Provide insight to business users and technical team members regarding the best way to build reports and dashboards
• Develop dataflows and lenses in an existing Salesforce Einstein Analytics tool to support business requirements
• Establish best practices and standards for dataflow, lenses, and dashboard development and deployment
• Establish operations and refresh standards based on globally aligned data strategy
• Customer-facing technical architect role, collaborate with Service Cloud team and AI team

Salesforce Technical Architect

• Bring Salesforce project implementations to life by working with customers to understand business and identify requirements
• Design, develop, QA, and launch Salesforce solutions
• Contribute to internal product development and build major components used to package solutions
• Work directly with customers to define requirements and present and deliver solutions
• Architect solutions and develop in Visualforce, Apex, Lightning Components, JavaScript, AJAX and other technologies to build customised solutions
• Lead technical design sessions with customers and project team
• Train and mentor the team on latest Salesforce features and major launches
• Participate in release and multi-environment management and integrations to legacy systems using Salesforce APIs

Senior Salesforce Developer

Consultant

• Support customers in the adoption of Amazon Connect solutions, ensuring successful implementation and helping to achieve positive outcomes for NeuraFlash clients.
• Conduct technology assessment and audits to identify the need (from an ROI and Outcomes perspective) to move to CCaaS AWS Connect Platform, improving agent experience and productivity
• Educate customers on the value proposition of AWS, and participate in deep architectural discussions to ensure solutions are designed for successful deployment in the cloud
• Facilitate business process reviews with customers to understand their requirements and challenges. Assist in documenting these needs to guide solution design.
• Translate high-level business goals into actionable, clear, and well-structured user stories that can be used by development or implementation teams to create solutions.
• Act as a liaison between technical teams and business stakeholders, communicating technical concepts in a clear and understandable manner, and managing expectations and priorities
• Work closely with Solution Architects to review and approve created Solution Designs to ensure that best practices and standards are followed
• Collect business requirements and work with Solution Engineers, Solution Architects, and Practice Lead to generate estimates and timelines to be utilized in Statements of Work
• Deliver customer end user training and documentation

Senior Consultant, AWS

Account Executive

• Perform as a key employee in the role of Account Executive, focusing on winning new business, driving pipeline, and building customer relationships
• Partner with Salesforce Sales and Customer Success organizations including Core AEs & SEs within the CBS organization
• Carry quota and drive new logo acquisition to meet sales and growth targets
• Partner with Account Management, Marketing, Sales Engineering, and the CEO to pursue market opportunities
• Maintain updated lead follow-up, tasks, pipeline, and forecasting in Salesforce
• Ensure high level of Customer Experience by delivering quality and timely responses
• Acquire and maintain all applicable Salesforce certifications

Salesforce Technical Architect

Senior Salesforce Developer

Senior Consultant, AWS

Salesforce Account Executive