Cloud Engineer

• Execute and implement complex solution designs leveraging AWS-optimized architectures at enterprise scale
• Deliver solutions for contact centers, specifically leveraging Amazon Connect
• Work closely with a Solution Architect to deliver successful contact center solutions
• Provide technical advisory support during business process reviews to identify customer requirements and processes
• Provide technical details and solutions for functional User Stories
• Configure Salesforce Service Cloud Voice and Amazon Connect solutions
• Hands-on development of a Solution Design, leveraging best practices and programming principles
• Lead a development team in distributing tasks and performing code reviews
• Deliver technical end user training and documentation
• Exercise independent judgment and take the lead technical role on enterprise level projects with minimal direction

Senior AWS Developer

Salesforce Marketing Cloud Developer