Neura Health

Growth Marketing

• Serve as the primary point of contact for enterprise clients across the full customer lifecycle, building trusted relationships and deeply understanding each client’s goals, workflows, and value drivers.
• Lead onboarding, implementations, and launches in close partnership with Product, Engineering, Clinical, Marketing, and B2B Operations to ensure seamless deployments and measurable impact.
• Configure and optimize Neura’s platform to align with client workflows, drive frictionless patient activation, and deliver clear business outcomes.
• Own customer health, retention, renewals, and expansion by proactively identifying risks, developing engagement strategies, and tracking performance against agreed success metrics.
• Lead regular check-ins and business reviews, clearly articulating ROI, outcomes, and progress toward success goals.
• Partner cross functionally to translate client feedback into actionable product and operational improvements, serving as the voice of the customer internally.
• Co-create and refine the post sale activation and growth playbook to drive patient adoption and revenue realization.
• Develop client advocacy by cultivating referenceable customers and collaborating with Marketing on case studies and thought leadership opportunities.
• Continuously improve client engagement, workflows, and operational efficiency through innovative problem solving.

Strategic Account Growth Manager