Senior Solution Delivery Consultant
Netsmart
full-time
Posted on:
Location Type: Remote
Location: United States
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Job Level
About the role
- Collaborate with clients to configure software solutions in pre-production and production environments
- Complete complex system configuration and assist with testing as necessary; ensure proper configuration management and change control processes
- Gather and document business requirements based upon client requirements and known system functionality
- Lead design sessions to uncover interdependencies and design decision impacts using recommended practices
- Responsible for training, coaching, guiding and mentoring Application Analysts and Consultants
- Identify, resolve and report solution status, risks, and issues to client and Netsmart leadership; analyze data to determine configuration readiness
- Develop client relationships and navigate through conflict and complex relationship situations to achieve business objectives
- Identify and execute process improvement opportunities and efficiencies
- Identify and generate documentation for best practices in methodology
Requirements
- Bachelor's degree or equivalent relevant work experience
- At least 2 years of health care information technology implementation experience including troubleshooting data and software applications
- At least 1 year of process improvement experience
- At least 1 year of project execution experience
- Experience with reporting solutions similar to Crystal Reports, SSRS, SQL, Tableau, SSIS
- Preferred experience with Netsmart EHR solutions
- Experience within the Netsmart client industries (clinical, human services, long term care, senior living, etc.)
Benefits
- Netsmart is proud to be an equal opportunity workplace
- Netsmart is an affirmative action employer, providing equal employment and advancement opportunities to all individuals
- Netsmart desires to provide a healthy and safe workplace
- Commitment to maintaining a drug-free workplace in accordance with applicable federal law
- All post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system configurationtroubleshootingprocess improvementproject executionreporting solutionsSQLCrystal ReportsSSRSTableauSSIS
Soft Skills
collaborationcoachingmentoringrelationship managementconflict resolutioncommunicationleadershipanalytical skillsdocumentationdesign thinking
Certifications
Bachelor's degree