Solution Delivery Consultant – Post Implementation
Netsmart
full-time
Posted on:
Location Type: Office
Location: Overland Park • Kansas • United States
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Job Level
About the role
- Assist with post‑implementation system configuration and testing activities following established processes
- Gather and document business requirements with guidance from senior team members
- Participate in design and review sessions to understand configuration decisions and system interdependencies
- Support solution analysis by identifying risks, issues, and configuration readiness
- Partner with senior consultants to help resolve client issues and support ongoing system optimization
- Build and maintain positive client relationships through clear communication and responsiveness
- Contribute to continuous improvement efforts and documentation of best practices
- Learn and apply Netsmart methodologies and post‑implementation support standards
Requirements
- Bachelor's degree or equivalent relevant work experience
- 1–2 years of experience in healthcare information technology, systems support, or a related field
- Basic experience troubleshooting data or software applications
- Interest in process improvement and project‑based work
- Comfortability with working in ambiguity
Benefits
- Equal employment and advancement opportunities to all individuals
- Inclusive environment for all associates
- Commitment to maintaining a drug-free workplace
- Pre-employment background check and drug screen provided at Netsmart’s sole expense
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
system configurationtesting activitiesbusiness requirements gatheringsolution analysistroubleshootingdata applicationssoftware applicationsprocess improvementproject management
Soft Skills
communicationresponsivenessclient relationship managementteam collaborationproblem-solvingadaptability
Certifications
Bachelor's degree