Netrix Global

Cloud Engineer

Netrix Global

full-time

Posted on:

Location Type: Remote

Location: India

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Tech Stack

CloudDNSVMware

About the role

  • The Cloud Engineer is responsible for managing Netrix and its customers' IT infrastructure (on-prem/hosted and cloud environments)
  • Responding to alerts generated by monitoring and operational tools
  • Assessing events that require investigation,
  • Coordinating or performing initial remediation as needed
  • Contribute to small-scale projects, ongoing tuning and optimization of monitoring and alerting systems
  • Proactive maintenance activities such as patching and remediation to ensure platform stability, performance, and security
  • Document configurations, procedures, and best practices; maintain accurate technical documentation
  • Participate in client onboarding, delivery, and internal continuous improvement initiatives
  • Follow documented Change and Problem Management processes for Netrix and its customers

Requirements

  • Bachelor’s degree in information technology or related field, or equivalent experience
  • 5-7 years of hands-on experience in IT infrastructure support and management of the core technology stack of Windows Servers, Virtualization (VMware, Hyper-V), and SAN
  • Hands-on experience and Skills in troubleshooting and management of Server and Virtualization Environments (VMware/Hyper-V) and Storage (SAN)
  • Knowledge in Windows Server and AD/DNS/DHCP, File and Print Role Services
  • Hands-on experience with troubleshooting Server Backup-related issues and restore operations
  • Basic Networking Skills to identify and troubleshoot server/virtualization/san network related issues
  • Familiarity with SAN and experience working on Dell EqualLogic/NetApp/Nimble or Similar
  • Familiarity with the management of small to medium-sized business network appliances
  • Familiarity with enterprise monitoring and management tools
  • Experience working in a Managed Service Provider (MSP) environment is a plus
  • Excellent verbal and written communication skills in English
  • Strong problem-solving and analytical thinking skills
  • Self-motivated with the ability to prioritize tasks and manage time effectively
  • Exceptional customer service and client communication
  • Ability to work independently or collaboratively within a team
  • Consistent follow-up and attention to detail on open tasks and tickets
  • Ability to work remotely with minimal distractions and a reliable internet connection
Benefits
  • Comprehensive group benefits to meet the needs of you and your family
  • Flexibility and time off when you need it
  • Casual work environment
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
IT infrastructure supportWindows ServersVirtualizationVMwareHyper-VSANActive DirectoryDNSDHCPtroubleshooting
Soft Skills
communication skillsproblem-solvinganalytical thinkingself-motivatedtime managementcustomer serviceteam collaborationattention to detailfollow-upindependence
Certifications
Bachelor’s degree in information technology