Netomi

Product Manager

• Define and execute the Analytics/Evals/Governance roadmap with clear sequencing (MVP → v1 → v2) and measurable adoption targets.
• Partner deeply with Data Science to productize evaluation methodology (what we score, how we calibrate, how we prevent “gaming,” how we track drift).
• Partner with Engineering and Observability teams to standardize telemetry (tool spans, workflow transitions, model calls, cost/latency metrics) and make it usable in product.
• Drive a cohesive Agentic Studio UX across Build / Operate / Improve workflows: dashboards, drill-downs, investigation flows, alerts, and remediation actions.
• Establish objective success metrics and instrument them end-to-end (data correctness, timeliness, reliability, and customer impact).
• Work with Delivery/CS and enterprise partners to ensure analytics is usable for real operational processes: incident response, change management, governance reviews, and quarterly business reviews.

Lead/Senior Product Manager – Analytics, Evals & Conversational BI

Technical Program Manager

• Own end-to-end delivery of programs spanning Product, Engineering, Integrations, CSM, and Implementation teams.
• Lead and run daily/weekly huddles, ensuring alignment across pods.
• Build and maintain program plans, sprint schedules, dependency maps, and milestone trackers.
• Monitor progress, flag bottlenecks, escalate blockers, and ensure on-time execution.
• Drive operational excellence through structured documentation, reporting, and communication.
• Serve as the central coordination point between Product, Engineering, Integrations, CSM, and Implementation Consultants.
• Translate requirements between customer-facing teams and technical teams.
• Facilitate clear communication on scope, timelines, ownership, and deliverables.
• Align project priorities and manage updates related to roadmap, scope changes, or timeline shifts.
• Maintain dashboards, RAID logs, and weekly status reports.
• Provide clear, concise updates to leadership and key stakeholders.
• Ensure adherence to sprint ceremonies, release processes, and governance standards.
• Drive retrospective outcomes and continuous improvement initiatives.
• Oversee delivery of integration workflows (Workato, Boomi, APIs) and customer-specific technical implementations.
• Ensure smooth execution of QA, UAT, and go-live processes across functions.
• Partner with CSMs and Implementation Consultants to ensure customer timelines and expectations are met.
• Manage resource allocation, workload balancing, and sprint capacity planning.
• Work with functional leaders to identify resourcing gaps and hiring needs.
• Ensure optimal utilization of teams across projects.

Lead/Senior Product Manager – Analytics, Evals & Conversational BI

Senior Technical Program Manager