Netflix

Producer, Games Live Ops

Netflix

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $50,000 - $250,000 per year

Job Level

JuniorMid-Level

About the role

  • Focus on Live Games production from a production perspective, including roadmaps, scoping, dependencies, and release of content updates
  • Manage Live Service Production with internal and external development partners across a slate of titles
  • Take the lead as a developer’s primary point of contact, creating project and milestone schedules, post-launch content update planning, and overall development plans
  • Provide ongoing management checks and balance throughout the live operations of the title, from launch onwards
  • Collaborate across the Production organization to de-risk titles, update leadership on status and risks, and loop in key cross-functional partners as needed
  • Partner with Developers and crossfunctional teams to ensure priorities align with roadmaps
  • Partner with QA & Release Ops teams to ensure games are maintained and updated as needed
  • Identify and lead game initiatives to ensure teams have goals, frameworks and priority to succeed
  • Partner with business development and creative teams to make right decisions for developers and members
  • Understand and review KPIs in a Live Services context and collaborate to improve those KPIs
  • Help resolve unique and complex product issues to get the job done
  • Identify risks early and remove roadblocks and performance bottlenecks
  • Work cross-functionally to create a healthy team culture with communication and transparency
  • Review and track project milestones to ensure quality, on-time delivery, and timely payments
  • Develop and maintain strong partnerships with external partners
  • Identify potential risks and proactively escalate issues as needed

Requirements

  • 2+ years of Live Service production experience, preferably from mobile F2P gaming
  • 4+ years experience in game production with experience shipping and/or running live services on multiple games (GaaS, F2P, mobile, web, console, handheld)
  • Experience in planning and execution, specifically post-launch/live services in games. (console, PC, or mobile)
  • Understanding of Live Games KPI data and how to drive improvements to those KPIs to deliver success
  • Experience overseeing the full lifecycle of game development with a specific focus on post-launch live service operations
  • Knowledge of Live Service production, the difficulties generally encountered by teams and solutions tailored to their requirements
  • Experience leading complex cross-functional projects with successful delivery of quality, schedule and in balancing scope, capacity, budget, risk, and time
  • Experience with bug tracking software such as JIRA
  • Ability to influence direction, without relying on positional authority
  • You have an uncanny knack for arriving at solutions through unconventional methods and developing a plan to put them into action
  • You have excellent communication and are able to work with a variety of people, effectively communicating everything from data to creative feedback
  • Passion for video games, innovations in software and how they enrich the player experience
  • Experience managing a portfolio of games/products of varying scale simultaneously
  • Experience with analytics dashboards, project management software, and/or publishing platforms a plus