Serve as the subject matter expert for key platforms like Jira, driving optimization, standardization of workflows, and dashboard creation
Design and implement scalable operational processes across large technical organizations
Partner closely with TPMs and Product Operations to streamline major planning cycles
Own the central technical documentation hub, ensuring it serves as the single source of truth for the organization
Curate, organize, and maintain critical technical artifacts (e.g., architecture specs, system diagrams)
Design, manage, and execute the standardized technical onboarding program
Streamline the process for generating communications artifacts and improve the quality and readability of communications across the organization
Collaborate with other internal teams and TPM organizations to identify opportunities for knowledge sharing and best practices adoption
Evaluate, pilot, and roll out new execution tools and processes
Requirements
5+ years experience in Program Management or Project Management
Strong communication skills, comfortable engaging with technical and non-technical stakeholders at various levels
Demonstrated capability in initiating and driving operational processes (such as processes improvements, decision frameworks, and tooling evaluations) with clear outcomes and measurable impact
Ability to manage ambiguity, streamline complex workflows, and continuously improve program management practices
Experience using data-driven approaches for tracking program progress and reporting
Benefits
Health Plans
Mental Health support
401(k) Retirement Plan with employer match
Stock Option Program
Disability Programs
Health Savings and Flexible Spending Accounts
Family-forming benefits
Life and Serious Injury Benefits
Paid leave of absence programs
35 days annually for paid time off to be used for vacation, holidays, and sick paid time off
Flexible time off for full-time salaried employees
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
program managementproject managementoperational processesworkflow optimizationdashboard creationtechnical documentationonboarding program designdata-driven approachesprocess improvementstooling evaluations
Soft skills
strong communication skillsstakeholder engagementmanaging ambiguitystreamlining workflowscontinuous improvementcollaborationknowledge sharingbest practices adoption