Fiserv

Program Manager

Fiserv

full-time

Posted on:

Location Type: Hybrid

Location: Omaha • New York • 🇺🇸 United States

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Job Level

SeniorLead

About the role

  • Develop and implement program strategies, ensuring alignment with organizational objectives.
  • Oversee multiple projects, ensuring they are completed on time, within scope, and within budget.
  • Communicate with stakeholders to understand their needs and expectations and ensure their satisfaction.
  • Allocate resources efficiently to maximize productivity and minimize costs.
  • Identify potential risks and develop mitigation strategies.
  • Track program performance using appropriate tools and techniques, and report on progress to senior management.
  • Lead and mentor project managers and teams, fostering a collaborative and productive work environment.
  • Establish an effective program governance structure and provide direction and oversight of multiple programs and projects for a specific client Program.
  • Ensure predictable, consistent, and successful program delivery.
  • Partner with the client and other key stakeholders to determine strategic objectives and critical success factors.
  • Provide a holistic view of a client’s overall Program to stakeholders; aggregate and summarize information across all projects/programs for the Steering Committee and executive management.

Requirements

  • Bachelor’s degree in relevant discipline
  • 10-12 years of relevant project and program experience and/or relevant consulting experience
  • Experience collaborating with client facing projects / organizations
  • Experience in driving large scale programs/projects and accounts.
  • Experience with matrix management of cross-functional processes and teams
  • Experience in banking, financial services, and/or software industries
  • Knowledge of and demonstrated experience in project or program management processes and methodologies, as well as project lifecycle.
  • Familiarity with Project Management tools, especially Microsoft Project
Benefits
  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementprogram managementrisk managementresource allocationperformance trackingstakeholder communicationprogram governancematrix managementproject lifecycleconsulting
Soft skills
leadershipmentoringcollaborationcommunicationorganizational skillsproblem-solvingstrategic thinkingtime managementadaptabilityclient relationship management
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