NetDocuments

Staff Cloud Engineer - Observability

NetDocuments

full-time

Posted on:

Origin:  • 🇺🇸 United States • Utah

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Salary

💰 $155,000 - $160,000 per year

Job Level

Lead

Tech Stack

AWSCloudEC2MicroservicesSaltStackTerraform

About the role

  • Are you driven to uncover what others can’t see? As an Staff Cloud Engineer at NetDocuments, you’ll be at the forefront of building and evolving the systems that power deep, actionable visibility across our entire stack. In our high-velocity SaaS environment—where developers own what they deploy—your work will enable hundreds of engineers to proactively detect, diagnose, and resolve issues before they reach our customers. You’ll help define and execute observability strategy using modern tools like Datadog, OpenTelemetry, and CloudTrail—all within a cutting-edge, AWS-native ecosystem. If you thrive on impact, ownership, and making complex systems clear, we’d love to meet you.

Requirements

  • 10+ years of experience as a cloud engineer and demonstrated experience mentoring and leading a team of engineers
  • 5+ years in an Observability, SRE, DevOps, or Cloud Infrastructure role
  • Strong hands-on experience with Datadog, OpenTelemetry, AWS CloudTrail, and related observability tooling
  • Deep understanding of metrics, logs, and traces—plus the ability to implement and interpret golden signals
  • Experience supporting observability platforms at scale in modern, distributed environments
  • Proficiency with AWS services (e.g., VPC Flow Logs, CloudWatch, EC2, S3, Route53, Load Balancers, ECS)
  • Familiarity with CI/CD pipelines and Infrastructure-as-Code (IaC) tools—Terraform, GitHub Actions, ADO Pipelines or Harness Pipelines
  • Solid understanding of microservices, SaaS architecture, and DR/resiliency practices in AWS
  • Strong collaboration and communication skills with the ability to influence engineering teams
  • Bachelor’s degree in Computer Science, Engineering, or related field—or equivalent experience