Cloud Engineer

• Ensure operational stability, availability, performance, and scalability of cloud-hosted systems across production and development environments supporting multiple agile teams
• Provide real-time monitoring, alerting, incident response, and health checks for infrastructure and applications across all cloud layers (OS, app, DB)
• Implement and maintain dashboards, visualizations, and reports for system health, event management, and cost optimization using native Azure tools
• Manage cloud resource thresholds and automate capacity planning, forecasting, and resource optimization strategies
• Perform incident and event management (SIEM) operations, and support issue diagnosis, resolution, and reporting including RCA documentation
• Track, document, and report monthly issues, including system performance, stability, ticket volumes, and time-to-resolution metrics
• Monitor resource utilization (CPU, memory, disk space) across all deployed VMs, containers, and PaaS components
• Contribute to the implementation of the ServiceNow Management, Instrumentation and Discovery (MID) servers
• Support deployment automation and ensure systems are resilient, repeatable, and scalable via Infrastructure as Code (IaC)
• Execute daily or agreed frequency system health checks and maintain operational Runbooks and SOPs

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