Netcraft

Contracts Manager

Netcraft

full-time

Posted on:

Location Type: Hybrid

Location: Lehi • Utah • United States

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About the role

  • Manage the full contract lifecycle for customer, vendor, and partner agreements—from intake through signature and storage.
  • Review, draft, and negotiate a range of SaaS-related agreements, including: Non-Disclosure Agreements; Master Subscription Agreements, order forms, renewals & amendments; Data processing addenda & security exhibits; and Vendor agreements.
  • Serve as the front line for contract requests: triage, prioritize, and route items appropriately (including escalations within Legal).
  • Contributing to the development and improvement of contract templates, model contract library and the efficiency of the legal contract management process.
  • Maintain and enforce the company’s contracting policies and negotiation playbooks, ensuring consistency and compliance.
  • Own contract repository hygiene (e.g., metadata, obligations tracking, renewal dates) and ensure proper document retention.
  • Help implement and optimize CLM tools and e-signature processes.
  • Undertake special assignments as required.

Requirements

  • 3+ years of experience in contract management, commercial contracting, legal ops, or procurement—ideally in SaaS/software
  • Strong working knowledge of SaaS contract concepts: subscriptions, usage-based terms, SLAs, data protection, limitation of liability, indemnities, and auto-renewals
  • Proven ability to manage multiple deals simultaneously and meet deadlines in a fast-paced environment
  • Excellent written and verbal communication; comfortable working with executives and cross-functional teams
  • High attention to detail with strong judgment on risk vs. business practicality.
  • Bachelor’s degree.
  • Experience building templates, clause libraries, playbooks, or scaling contracting processes.
  • Experience implementing legal ops software/tools (e.g. contract management database, e-sign tools, etc.)
  • Excellent communication, presentation, team building and leadership skills, with the ability to perform in a complex cross-functional business environment.
  • Ability to interact professionally and effectively at all levels of the organization.
Benefits
  • Highly attractive base salary and bonus structure, reviewed annually
  • 401(k) Safe Harbor Plan with employer match up to 4%
  • Comprehensive private health cover, including medical, dental, vision, and life assurance
  • Equity tracking scheme (eligibility criteria apply)
  • 33 days vacation per year (including public holidays), plus additional paid sick leave
  • Flexible and hybrid working options
  • Enhanced family leave benefits, including 52 weeks maternity/adoption leave and 4 weeks paid paternity leave
  • Two days paid Volunteering Leave per year
  • An inclusive culture where you’ll feel genuinely valued and supported
  • Diversity, Equity & Inclusion.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
contract managementcommercial contractinglegal opsprocurementSaaS contract conceptssubscriptionsusage-based termsdata protectionlimitation of liabilityindemnities
Soft skills
written communicationverbal communicationattention to detailjudgmentteam buildingleadershipcross-functional collaborationability to meet deadlinesrisk assessmentpresentation skills
Certifications
Bachelor’s degree