Netcraft

Backend Engineer

• Designing and developing features and improvements to our products, while taking non-functional requirements like performance, reliability, and security into account.
• Maintaining and improving existing Perl-based systems , ensuring stability, maintainability, and operational reliability.
• Testing and documenting your work to a high standard with strong attention to detail .
• Taking responsibility for system maintenance, operational stability, and incident prevention .
• Responding to issues with a sense of urgency and ownership , identifying root causes and implementing long-term fixes.
• Identifying scaling bottlenecks and resolving them, while being conscious of running costs.
• Collaborating with other engineering teams to ensure services you own are well-integrated with their services.
• Working with cross-functional stakeholders to help propose, design and implement solutions to meet business needs.
• Working independently and proactively , identifying opportunities to improve systems and processes over time.
• Where appropriate, contributing to incremental improvements or new components using technologies such as Go or TypeScript .

Back End Engineer

Developer Relations

• Lead the evaluation and integration of developer tools, especially AI-assisted development tooling.
• Support team adoption by sharing knowledge, running demos, tracking utilisation and demonstrating value.
• Experiment with emerging developer tooling and evaluate their real-world impact on engineering productivity.
• Develop and maintain "golden path" templates and scaffolding to accelerate project bootstrapping and promote consistent engineering practices.
• Improve and standardise the local development experience across all engineering teams (environment setup, local services, test data, etc.) to reduce onboarding and iteration time.
• Work with the rest of the Platform Engineering department to securely abstract Infrastructure and Cloud tasks away from software engineers.
• Support teams by assessing and recommending improvements to CI/CD pipelines and SDLC processes.
• Reduce build and test feedback loops by improving CI pipeline performance and reliability.
• Define and track developer productivity metrics (e.g. build times, CI performance, deployment frequency) to identify systemic friction and measure improvement.
• Help software teams to curate high-quality pipelines and tests, ensuring high release confidence.
• Build and maintain internal developer tools (CLIs, automations, shared libraries, etc.) that simplify common engineering workflows.
• Conduct regular user research and feedback sessions with engineering teams to identify friction points and propose improvements.
• Improve the structure and discoverability of engineering documentation, reducing time-to-first-MR and improving engineering onboarding.

Developer Experience Engineer

Solutions Engineer

• Partner closely with Account Executives and customer teams to support the sales cycle through technical discovery, demonstrations, and solution validation
• Prepare and deliver product demonstrations and proofs of concept to show how Netcraft’s solutions address customer challenges
• Conduct technical discovery to understand customer environments, requirements, and opportunities
• Act as the voice of the customer internally, helping inform product improvements and engineering priorities
• Use your product and domain knowledge to build strong relationships with prospects and customers while serving as a technical liaison for the Commercial organization
• Draft and deliver compelling proposals in collaboration with sales and account management teams
• Identify opportunities for customers to expand their use of Netcraft services based on an understanding of their business needs and security challenges
• Support smooth onboarding and implementation for new customers by collaborating with internal teams to ensure a successful customer experience