Nestle

National Key Account Manager

Nestle

full-time

Posted on:

Location Type: Remote

Location: Canada

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Salary

💰 CA$91,000 - CA$110,000 per year

About the role

  • Drive and develop national Hotel, Office, Restaurant, Out of home customers (Horeca/Office) Key Account strategy
  • Define the national key account opportunities in size clusters (small, medium, large), international, national or provincial opportunities
  • Seek agreement with Master Service Agreement (MSA) strategic business objectives linked with P&L model validation by the Manager B2B National Accounts and finance controller.
  • Set annual national key account plan with high level targets of acquisition and existing customers.
  • Establish a competitive advantage using market insight, competition and shopper insights
  • Look and prospect for new national strategics accounts. Assess their potential and develop them with the collaboration of the Account Manager team.
  • Provide regular updates on sales and business key performance indicators. Maintain relationship with National Key Accounts:
  • Build strong relationships with future national accounts and existing customers to consistently execute strategy and ensure channel‑specific availability.
  • Coordinate with the market’s Marketing (CRM) and CRC function to guarantee high standards of customer relationship and service management. Execute excellence through customer planning:
  • Complete the B2B sales strategy in collaboration with the Account Managers in designated regions
  • Set annual targets of capsule and machine sales by customer and develop a detailed operational plan: volume, value, P&L follow-up and reporting. Review and agree on targets with respective customers.
  • Define and agree on promotional activities with buying office and marketing teams. Liaise and co-ordinate with Marketing Manager to coordinate those activities. Actively facilitate and implement local initiatives Market insight:
  • Analyze the Horeca and Office market complexity, its potential and foresee future trends.
  • Understand the Horeca and Office channels on a National Level, develop insights focusing on key customers and regional specification via the mastery and implementation of all available market analytical tools while using this know-how with the HQ and other internal stakeholders.

Requirements

  • Minimum of 5 years of experience in a similar position
  • Proven experience in interpreting and analyzing a Profit and Loss (P&L) model, coupled with a strong capacity for creativity and the development of innovative solutions
  • Post secondary education: Bachelor’s degree in Commerce, Marketing, Business Administration or an equivalent combination of education and experience.
  • Effective communication, negotiation and strong leadership skills are required to express analytics and deliver presentations to various levels within the organization and externally to customers.
  • Strong computer skills, specifically with MS Word, Excel, and PowerPoint; Power BI is an asset
  • Excel in strategic negotiation with Senior level Managers using MSA National Agreements.
  • Have the ability to build great relationships with internal stakeholders from various backgrounds and work collaboratively on multiple projects.
  • Be able to showcase excellent communication and project management skills
  • Candidate must possess a full valid Driver’s License and a clean driving record.
Benefits
  • Comprehensive total rewards benefits package including Health and Dental benefits that start on day one of employment
  • Bonus eligibility
  • Company matched pension plan
  • Four weeks of Vacation and three personal days (Personal Paid Holidays)
  • Excellent training and development programs as well as opportunities to grow within the company
  • Access to Educational Assistance & Tuition Reimbursement
  • Gender affirmation benefits to ensure access to necessary care, resources, and coverage for gender-affirming procedures
  • Fertility Services and Surrogacy Medical Coverage to support the pursuit of a path to parenthood regardless of medical conditions, gender or sexual orientation
  • Adoption benefits to remove some of the financial barriers associated with adoption
  • Free Nespresso Coffee Machines and $100 monthly coffee credit
  • Up to 50% off – Nespresso Coffee Machine, Capsules and accessories
  • Access to the Discount Company store with Nestlé, Nespresso, and Purina products (Located across various Nestle offices/sites).
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Profit and Loss (P&L) analysisB2B sales strategyMarket analysisCustomer relationship managementPromotional activity planningOperational planningSales performance indicatorsStrategic account managementNegotiation skillsCreative problem solving
Soft Skills
Effective communicationLeadershipNegotiationCollaborationProject managementRelationship buildingAnalytical thinkingPresentation skillsCreativityTeamwork
Certifications
Bachelor’s degree in CommerceBachelor’s degree in MarketingBachelor’s degree in Business Administration