Nestle

Manager – Customer Facing Supply Chain

Nestle

full-time

Posted on:

Location Type: Office

Location: Gurgaon • India

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Job Level

Senior

About the role

  • Lead end‑to‑end supply chain engagement with OT customers
  • Build and enhance customer relationships
  • Drive joint value creation projects with customers
  • Ensure high performance on Customer Order Fulfilment, OSA/OLA
  • Understand and optimize the Nestlé–Customer supply chain ecosystem
  • Drive operational efficiency through data analytics
  • Work closely with Branch SCM, DSP, T‑Hub, CSC, Finance, Sales teams, and logistics partners
  • Drive digital integration with customers
  • Support sustainability initiatives

Requirements

  • MBA (Tier‑1 preferred) or relevant education in Supply Chain/Operations
  • 3–5 years of relevant experience in Customer Supply Chain/Key Account Management/Demand & Supply Planning
  • Strong analytical skills and comfort with data-driven decision-making
  • Proven influencing skills—ability to drive outcomes without formal authority
  • Operational excellence mindset with deep customer‑first orientation
  • Excellent communication and stakeholder management skills.
Benefits
  • Health insurance
  • 401(k) matching
  • Professional development
  • Flexible working arrangements
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
data analyticscustomer order fulfilmentsupply chain managementdemand planningsupply planningoperational efficiencydigital integration
Soft Skills
analytical skillsinfluencing skillscommunication skillsstakeholder managementcustomer-first orientationoperational excellence mindset
Certifications
MBA