National Retail Manager
Nestle
full-time
Posted on:
Location Type: Office
Location: Athens • Greece
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About the role
- Drive Nespresso's business results and brand image
- Build the strategy of the Retail network (new openings, refurbishments, and relocations)
- Ensure effective liaison with all the direct and indirect Nespresso channels to deliver a consistent omnichannel consumer experience
- Facilitate an effective customer feedback loop
- Identify commercial opportunities in the market to foster sustainable growth in the Retail channel
- Manage BTQ P&L
- Drive the overall organization’s business results by making tactical and strategic decisions
- Drive innovative solutions relevant for Nespresso while following the latest developments in the field
- Translate the global strategy to local market needs and define initiatives to achieve business results
- Ensure optimal investments and decisions are made in the OP process for both CAPEX and OPEX in collaboration with Finance
- Manage Department’s Budget
- Align with Nespresso Head Quarters stakeholders on strategy and priorities
- Advocate for the Nespresso culture by promoting a healthy work environment
Requirements
- Bachelor’s degree in Business Administration or related field
- MSc in Business Administration, Marketing or relevant field will be considered as an asset but is not required
- Minimum 10 years experience and 5 years in managerial role
- Extensive Retail (physical stores) and commercial experience, with a strategic mindset, preferably in a high-end luxury brand
- Extensive organizational and leadership experience with focus on managing big teams
- Strong communication and interpersonal skills and ability to influence and coach people with empathy & integrity
- Resilience and continuous improvement mindset
- PC literacy and strong presentation skills
- Fluency in Greek and English
Benefits
- Competitive salary & performance bonus
- Meal vouchers
- Comprehensive Pension, Health Care & Life Insurance programs
- Increased Parental leaves for both caregivers and Baby Support plan
- Flexible Work policy
- Wellbeing and Recognition days off
- “Bring Your Pet At Work” & Pet Support plan
- Free car parking
- In-house restaurant and mini market
- Participation to health and wellness activities and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementbudget managementstrategic planningomnichannel experiencecustomer feedback analysiscommercial opportunity identificationCAPEX managementOPEX managementretail strategy developmentteam management
Soft Skills
leadershipcommunicationinterpersonal skillsinfluencingcoachingempathyintegrityresiliencecontinuous improvement mindsetorganizational skills
Certifications
Bachelor’s degree in Business AdministrationMSc in Business AdministrationMSc in Marketing