Retail Manager
Nestle
full-time
Posted on:
Location Type: Office
Location: Athens • Greece
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About the role
- Drive Nespresso's business results and brand image: Build the strategy of the Retail network (new openings, refurbishments, and relocations) while reassuring the seamless operations in the existing Retail Network
- Ensure effective liaison with all the direct and indirect Nespresso channels to deliver a consistent omnichannel consumer experience and facilitate an effective customer feedback loop
- Identify commercial opportunities in the market to foster sustainable growth in the Retail channel
- Manage BTQ P&L
- As part of the local Nespresso Management Team, drive the overall organization’s business results by making tactical and strategic decisions and building the organization in a sustainable way
- Drive innovative solutions relevant for Nespresso by following the latest developments in the field and stay up to date with key competition
- Translate the global strategy to local market needs and define initiatives to achieve business results
- Ensure that optimal investments and decisions are made in the OP process for both CAPEX and OPEX, in collaboration with Finance, for PFME in collaboration with Marketing Team
- Manage Department’s Budget
- Align with Nespresso Head Quarters stakeholders and other markets' counterparts on strategy, priorities, and best practices
- Improve and implement efficient ways of working in line with the operational plan and company guidelines
- Attract and retain talent, develop the personal effectiveness of employees by regular coaching and implementation of learning activities
- Build a strong team where team members collaborate effectively and understand their shared goals and purpose
- Set individual annual performance goals that provide a clear line of sight to organizational priorities and monitor progress towards achievement of goals by use of the PDP (Performance Development Plan) methodology
- Lead by example in terms of Nestlé Leadership Framework behaviors and safety leadership
- Advocate for the Nespresso culture by promoting and supporting a happy, healthy, and safe working environment that encourages teamwork, ambition, and high level of professionalism
Requirements
- Bachelor’s degree in Business Administration or related field
- MSc in Business Administration, Marketing or relevant field will be considered as an asset but is not required
- Minimum 10 years experience and 5 years in managerial role
- Extensive Retail (physical stores) and commercial experience, with a strategic mindset, preferably in a high-end luxury brand
- Extensive organizational and leadership experience with focus on managing big teams
- Strong communication and interpersonal skills and ability to influence and coach people with empathy & integrity
- Resilience and continuous improvement mindset
- PC literacy and strong presentation skills
- Fluency in Greek and English.
Benefits
- competitive salary & performance bonus
- meal vouchers
- comprehensive Pension, Health Care & Life Insurance programs
- increased Parental leaves for both caregivers and Baby Support plan
- Flexible Work policy
- Wellbeing and Recognition days off
- “Bring Your Pet At Work” & Pet Support plan
- free car parking
- In-house restaurant and mini market
- participation to health and wellness activities and much more
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
P&L managementbudget managementstrategic planningomnichannel experienceperformance development planCAPEXOPEXcoachingcontinuous improvement
Soft Skills
leadershipcommunicationinterpersonal skillsinfluenceempathyintegrityresilienceteam collaborationorganizational skills
Certifications
Bachelor’s degree in Business AdministrationMSc in Business AdministrationMSc in Marketing