Retail Store Manager
Nestle
full-time
Posted on:
Location Type: Office
Location: Columbus • Ohio • United States
Visit company websiteExplore more
About the role
- Recruit, hire, and develop people to drive a culture of high performance and engagement
- Recognize and reward excellence while addressing any performance issues promptly
- Create personalized development plans and provide ongoing feedback to help your team thrive
- Lead and inspire others to learn and grow through coaching and mentoring
- Lead training initiatives to ensure your team has the knowledge and skills needed to deliver an exceptional customer experience
- Uphold the Nespresso culture and values, fostering an engaged and motivated team
- Drive team performance by setting clear targets and providing guidance to your team
- Ensure adherence to standard operating procedures and manage inventory efficiently
- Promote a safety-conscious culture and adhere to Nestlé’s Safety, Health, and Environmental policies and procedures
- Think entrepreneurially to create community-building channels through experimentation and collaboration
- Be an agile coffee expert, using storytelling to share your knowledge of our coffee and sustainability practices with customers
Requirements
- 4+ years of professional experience in a fast-paced or luxury retail environment
- 3+ years of supervisory experience in people management and development of direct reports
- High School Diploma or GED required; Bachelor’s degree preferred
- Proven ability to organize and utilize time management and prioritization skills to effectively manage multiple tasks in an environment with competing demands
- A real passion for coffee, respect for sustainability, and curiosity to educate oneself and others on our coffee culture
- Availability to work open and closing shifts, weekends, and holidays
- Ability to travel as required
Benefits
- A free Nespresso machine and coffee product allowance
- 401k with company match
- Educational reimbursement
- Health and mental wellness programs
- DE&I resource groups
- Commuter benefits
- Pet adoption reimbursement
- Employee recognition program
- Discounts at over 2,000 companies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
people managementperformance managementtime managementprioritizationcoachingmentoringtraining initiativescustomer experienceinventory managementsustainability practices
Soft skills
leadershipcommunicationorganizational skillsengagementteam motivationentrepreneurial thinkingfeedback provisionproblem-solvingadaptabilitypassion for coffee
Certifications
High School DiplomaGEDBachelor's degree