Ness Digital Engineering

Technical Program Manager

• Lead the end-to-end implementation, migration, and optimization of SAP Concur (Travel & Expense and/or Invoice) platforms.
• Architect and oversee technical integrations between Concur and adjacent systems, including HRIS feeds (Workday), core ERP/GL systems (Oracle, SAP S/4HANA), Single Sign-On (SSO), and corporate card programs (Amex/Visa).
• Drive the technical consolidation of disparate finance and expense systems post-merger.
• Manage complex data migrations, including the reconciliation of historical expense data, in-flight reports, employee master profiles, and hierarchical approval workflows.
• Ensure absolute alignment and precision across legal entities, General Ledger (GL) mapping, and employee data feeds.
• Manage relationships with SAP Concur Deployment Consultants and Professional Services, holding third-party partners strictly accountable to milestones, technical quality, and SLAs.
• Formulate and present program status, risk mitigation frameworks, and critical milestones to Executive Steering Committees.
• Partner with business leaders to build, launch, and manage enterprise-wide communication, training frameworks, and super-user networks across a highly distributed US employee base.
• Act as the technical liaison for Controllers, AP, Tax, Travel, Internal Audit, and compliance teams.

Senior Technical Program Manager – Concur

• Lead end-to-end planning and execution to onboard, integrate, and scale enterprise AI tools into our existing technology stack
• Manage technical relationships with third-party AI vendors, holding partners strictly accountable to technical commitments, delivery timelines, and security baselines
• Partner with engineering teams to oversee cloud infrastructure delivery in AWS, ensuring robust VPC configuration, identity federation, and multi-AZ architectures
• Architect and enforce programmatic transitions that allow Proof of Concept (PoC) environments to systematically harden into production environments without requiring complete rebuilds
• Drive Identity & Access Management (IAM) governance, establishing strict frameworks for non-human identities, service account governance, and least-privilege scoping across all AI tools
• Act as the primary bridge between engineering teams and InfoSec, managing security and compliance gates as hard, non-negotiable delivery requirements
• Maintain absolute program discipline using Jira and Confluence to track complex dependencies, milestones, and deliverables
• Own the program's RAID log (Risks, Assumptions, Issues, Dependencies), translating complex technical blockers into clear risk-mitigation strategies suitable for Steering Committee (SteerCo) visibility
• Manage communication and alignment across senior technical architects and business leadership.

Senior Technical Program Manager – AI

Artificial Intelligence

• Operate and support our client's AI platform in production
• Administer its components, monitor health and usage
• Measure KPIs and empower business users to deploy their own self-service AI deliverables
• Administer the live AI platform components: AI agents, Models Gateway, RAG services
• Manage day-to-day operational tasks: user and access administration, configuration changes
• Monitor platform health, availability, and performance
• Act as first-line and second-line support for AI platform issues
• Own the incident and ticket lifecycle
• Define, measure, and report KPIs that show platform value
• Help business users publish and deploy their own self-service AI deliverables
• Provide hands-on onboarding, guidance, and office hours
• Operate the platform in line with security and governance policies
• Work closely with the Development and DevOps teams as the operational voice of the platform

IT AI Operations Engineer

Backend Engineer

• Serve as a hands-on senior programmer with expertise in analysis, architecture, development, and debugging
• Proficiency in developing UI with React, Angular
• Proficiency in developing microservices using Spring Boot and API design with REST
• Proficiency in Oracle, Postgres
• Experience in supporting production environments.
• Expertise in building applications with serverless frameworks and container management tools
• Strong experience with AWS
• Familiarity with Python
• Experience with continuous integration and deployment tools such as ADO and Jenkins
• Proficient in JSON and XML Java libraries, Linux scripting, and Unix shell scripting
• Experience with test tools such as Jmeter, Postman, and the ability to create JUnit test cases, performance testing, and load testing
• Take ownership of tasks from inception to completion, including understanding requirements, technical specifications, design, architecture, implementation, unit testing, and code management
• Ensure adherence to enterprise standards and promote best practices aligned with organizational guidelines
• Drive and execute complex technical requirements
• Be a self-motivated individual who excels in both independent work and team collaboration
• Demonstrate strong written and verbal communication skills

Lead Software Engineer – Java Full Stack, React JS

Salesforce Developer

• Develop, test, and deploy Salesforce solutions, primarily supporting Service Cloud features such as Console, Case Management, Omnichannel, Knowledge, and CTI integrations.
• Write and maintain Apex classes, triggers, and Lightning Web Components (LWC) to support business requirements.
• Assist in developing Salesforce integrations with external systems using REST/SOAP APIs, Platform Events, or other integration tools.
• Build and maintain Salesforce configuration including custom objects, fields, validation rules, flows, and permissions.
• Collaborate with Business Analysts, QA engineers, and senior developers to translate business requirements into technical solutions.
• Participate in code reviews and follow established Salesforce development best practices and coding standards.
• Support release management and deployment activities using CI/CD or deployment tools.
• Troubleshoot and resolve platform issues, bugs, and defects during development and testing phases.
• Participate in Agile ceremonies including sprint planning, stand-ups, and retrospectives.

Salesforce Developer, L2

Salesforce Analyst

• Lead requirements gathering sessions with investment teams, portfolio operations, finance, and cross-functional business stakeholders
• Translate business needs into detailed user stories, acceptance criteria, and functional specifications using tools like JIRA
• Document As-Is and To-Be process flows, data models, and system touchpoints using Confluence or similar documentation platforms
• Maintain and groom the product backlog, ensuring alignment with business priorities and overall roadmap
• Conduct impact assessments and feasibility studies for new features and enhancements
• Recommend scalable Salesforce solutions leveraging Sales Cloud, Service Cloud, Experience Cloud, Flows, Approval Processes, and platform automation features
• Ensure solutions adhere to Salesforce best practices, platform governance, and architectural guidelines
• Support developers and architects by clarifying requirements and validating solution designs
• Work closely with technical teams through the development lifecycle, ensuring requirements are correctly implemented
• Develop UAT plans, create test scenarios, coordinate UAT cycles with business users, and track issues to closure
• Manage release readiness tasks, ensuring deployment documentation is complete and stakeholders are trained
• Conduct end-user training sessions, create training materials, and support onboarding for internal users and portfolio company teams
• Support data mapping, data harmonization, migration activities, and validation
• Define meaningful dashboards and reporting requirements for pipeline visibility, portfolio monitoring, and operational insights
• Act as the bridge between business users and the Salesforce technical team
• Facilitate cross-functional alignment, ensuring prioritization and dependencies are clearly understood
• Provide transparent communication on progress, risks, and changes
• Contribute to sprint ceremonies (refinement, planning, demo, retro) in agile delivery environments

Salesforce Business Analyst

Full-stack Engineer

• Deliver business value through application development and enhancements.
• Guide the development team through the design, development, and unit testing process.
• Interface with database development team, infrastructure, web developers, and other teams as needed.
• Interface and communicate effectively with business partners.
• Evaluate, assess, plan, and guide technical direction and architecture decisions.
• Demonstrate a strong sense of ownership and responsibility with assignments.
• This includes gathering and understanding requirements, technical specifications, design, architecture, implementation, unit testing, builds/deployments, and code management.
• Collaborate with onsite and offsite team members effectively.
• Should independently drive and execute complex technical requirements.
• Be an enthusiastic mentor to the development team.
• Be a self-starter who is also an excellent team player.

Lead Software Developer

QA Engineer

• Test planning and execution: create, enhance and maintain effective and automated test scenarios, ensuring adequate depth and breadth of test coverage
• Carry out exploratory manual testing (e.g. smoke testing, regression testing for both functional and non-functional features of the application)
• Understand the requirements from technical and business specifications
• Actively support agile development methods and best practices
• Use Jira to track defects and tasks
• Take part in meetings, provide estimates, assist in presenting issues and solutions
• Collaborate with other development team members in the planning and analysis phases of user stories during scrum sprints, and with the QA team in areas such as training and assistance
• Support the business test team in UAT

Senior QA Engineer, .Net – Selenium

• responsible for building and enhancing the automation framework
• designing and executing step definitions and feature files in accordance with the requirements
• continuously contribute to the overall test strategy with ideas of tools and technologies
• highly involved in team participation, working closely with your Scrum team to complete sprint work in the given timeframe
• carry out exploratory manual testing (e.g. smoke testing, regression testing for both functional and non-functional features of the application)
• understand the requirements from technical and business specifications
• actively support agile development methods and best practices
• use Jira to track defects and tasks
• take part in meetings, provide estimates, assist in presenting issues and solutions
• collaborate with other development team members in the planning and analysis phases of user stories during scrum sprints
• support the business test team in UAT.

Mid QA Engineer – .Net, Selenium

Network Engineer

• Support and manage network requirements for the transition of local data centers to Azure cloud (international data center migration project)
• Coordinate and execute network-related tasks within an international infrastructure team
• Implement automation initiatives in network operations via IaC and API
• Ensure proper documentation and standardization of network configurations
• Development of secure cloud networking and firewall policies
• Troubleshooting and issue resolution with other experts within 3rd level support

Senior Network Engineer

Business Intelligence Developer

• Analyze existing dashboards, reports, and BI solutions to identify gaps, improvement opportunities, and optimization areas.
• Gather and understand business and reporting requirements from stakeholders across departments.
• Design, develop, and maintain interactive Power BI dashboards, reports, and visualizations.
• Create and optimize data models, DAX calculations, KPIs, and measures.
• Develop reusable datasets and reporting frameworks for scalable analytics solutions.
• Integrate data from multiple sources including SQL databases, APIs, Excel, cloud platforms, and enterprise systems.
• Ensure data accuracy, consistency, and report performance optimization.
• Implement row-level security (RLS), governance, and best practices in Power BI environments.
• Collaborate with business users, data engineers, analysts, and project teams to deliver reporting solutions.
• Troubleshoot issues related to dashboards, data refreshes, and performance bottlenecks.
• Prepare technical documentation, user guides, and provide end-user support/training when required.
• Stay updated with the latest Power BI features, visualization techniques, and BI best practices.

Power BI Developer

Support Engineer

• Demonstrate deep subject matter expertise in our core technologies, as well as at least one other technology specialty, and develop expertise in a second area of specialty
• Provide friendly and effective technical support to customers via various channels, ensuring their confidence in our assistance.
• Actively listen to customers, asking relevant questions, and appropriately challenging them to ensure thorough issue understanding.
• Take ownership of each assigned incident from start to resolution, providing timely updates and maintaining communication throughout the process.
• Collaborate with customers to determine the severity and priority of each issue, adhering to SLA targets for resolution.
• Focus on root cause correction to prevent issue recurrence, proactively pulling challenging cases to sharpen skills.
• Create and update knowledge base articles using KCS methodology, contributing to the collective knowledge of the team.
• Continuously develop industry knowledge, identify and report software issues, maintain consistent performance, and avoid escalation through effective communication and resource engagement.

Junior Technical Support Engineer, German

Business Analyst

• Gathering and analyzing data and business requirements
• Designing and documenting functional specifications
• Supporting solution implementation and configuration
• Conducting expert testing and fine-tuning of the solution
• Training end users and supporting integration and UAT testing
• Participating in the full project lifecycle, from discovery to delivery
• Collaborating closely with global teams across the organization, including Sales, Customer Support, and other business units
• Engaging with R&D teams to provide feedback and insights that help shape and influence product strategy

Techno-Functional Business Analyst – Professional Services

SDET

• Lead, mentor, and develop a team of 10-15 Automation SDETs, fostering a collaborative and high-performing environment.
• Oversee the execution of the automation backlog, prioritized by QE 1.0 and delivery leadership, ensuring timely and high-quality delivery.
• Ensure automation efforts focus on: regression risk, customer- and analyst-visible workflows, and trust-breaking/high-impact failure scenarios.
• Collaborate closely with ART-aligned QE leads and development teams to integrate automation seamlessly into the SDLC.
• Ensure automation is reliable, maintainable, and production-relevant, adhering to defined patterns and standards.
• Contribute execution telemetry (coverage, failure patterns, flakiness) into QE reporting mechanisms, providing insights for continuous improvement.
• Rapidly scale team effort up or down based on release and delivery demand.
• Identify and implement improvements to automation processes, tools, and techniques.
• Enforce adherence to established automation standards and governance policies.

Senior Automation SDET Lead

Engineer

• Design, build, and maintain automated tests aligned to defined patterns and standards
• Execute automation backlog prioritized by QE 1.0 and delivery leadership
• Focus automation on: Regression risk, Customer‑ and analyst‑visible workflows, Trust‑breaking and high‑impact failure scenarios
• Collaborate closely with ART‑aligned QE leads and development teams
• Ensure automation is reliable, maintainable, and production‑relevant
• Contribute execution telemetry (coverage, failure patterns, flakiness) into QE reporting mechanisms
• Rapidly scale effort up or down based on release and delivery demand