NerdWallet

Performance Marketing

• Own and optimize day-to-day SEM operations across SMB lending, credit cards, insurance, and banking verticals, including bidding strategies, budget allocation, ad copy development, keyword management, and campaign structure optimization.
• Design, execute, and analyze structured experiments across audiences, creative, bidding strategies, and landing page experiences, synthesizing findings into scalable optimization playbooks and growth frameworks.
• Develop and maintain reporting frameworks and dashboards using Salesforce, Looker, Snowflake, and other analytics tools to measure marketing performance, identify opportunities, and surface actionable insights.
• Manage and optimize campaigns across Google Ads, SA360, and Microsoft Ads, applying best practices in campaign architecture, automation, and performance optimization.
• Build and scale emerging paid social acquisition programs across platforms such as Meta, LinkedIn, and TikTok by defining channel strategy, testing creative approaches, and establishing repeatable growth loops.
• Independently drive initiatives from concept through launch and post-performance analysis, bringing structure, momentum, and strong business judgment in a fast-paced environment.
• Partner cross-functionally with Product, Analytics, BI, Creative, and broader Marketing teams to improve acquisition performance and align channel strategy with broader SMB business goals.
• Stay informed on industry trends, platform changes, privacy developments, and emerging growth opportunities to continuously evolve acquisition strategies and maintain a competitive edge.

Senior Performance Marketing Manager, SMB

Full-stack Engineer

• Lead the execution of the team's most complex technical initiatives across the full stack setting the engineering standards and pace for the team to follow.
• Lead technical design and architecture for complex features, documenting systems, identifying tradeoffs, and ensuring solutions are maintainable, scalable, performant, and production-ready (including observability, alerting, and web performance).
• Mentor and uplevel engineers through actionable code reviews, pair programming, and knowledge sharing; advocate for and improve the team's technical best practices.
• Partner with the EM and PM to collaboratively roadmap large tracks of work, break down business requirements into technical requirements, and help the team hit deadlines. Proactively manage stakeholders, communicate upward, and build cross-team influence.
• Participate in the team’s Pod Lead rotation, responding to incidents, serving stakeholder needs and being on-call via PagerDuty for a week at a time (roughly once every 4-6 weeks).

Staff Software Engineer – Consumer Engineering

Platform Engineer

• Lead, coach, and develop an engineering team responsible for NerdWallet’s platform systems, including the Content Platform, CMS, and Product Data Platform
• Drive the evolution of engineering workflows through thoughtful adoption of AI-assisted development practices, automation, and operational tooling
• Partner with Product Managers and other cross-functional stakeholders to plan, prioritize, and execute against the product roadmap
• Champion process improvements that increase engineering velocity, efficiency, and developer experience while maintaining high standards for quality and reliability
• Drive consistent execution of software development best practices, including code quality, testing, documentation, and operational excellence
• Contribute to and guide technical and architectural decisions, ensuring solutions are scalable, reliable, secure, and compliant with regulatory requirements
• Balance platform evolution (e.g., headless CMS, APIs, content workflows) with stability for high-traffic, mission critical systems
• Manage sprint planning, project timelines, and delivery commitments, ensuring predictable and high-quality execution
• Identify technical risks, dependencies, and delivery challenges, escalating and addressing them proactively
• Foster a culture of collaboration, accountability, continuous improvement, and psychological safety
• Support hiring, onboarding, performance management, and career development for engineers at varying levels
• Ensure systems owned by the team meet availability, performance, and security standards

Senior Engineering Manager, Platform Engineering

Security Engineer

• Partner closely with security engineering and infrastructure teams to build automation and AI-powered solutions that help identify vulnerabilities, improve security reviews, and reduce risk across our platforms
• Take ownership of security engineering initiatives that combine software development, AI systems experience, and security-first thinking to solve meaningful problems at scale
• Design and build multi-agent LLM systems and routing logic that automate threat modeling, security design review, policy Q&A, and vulnerability analysis at scale
• Develop retrieval-augmented generation (RAG) pipelines and semantic search systems across large code and documentation repositories
• Create automated code review capabilities that help identify insecure patterns and improve software quality earlier in the development lifecycle
• Design integrations with tools such as GitHub, Slack, Jira, Confluence, and cloud platforms to embed security guidance into everyday engineering workflows
• Develop REST APIs and platform services with authentication, authorization, rate limiting, observability, and secure handling of sensitive data
• Design and maintain scalable data processing pipelines for large codebases and document repositories, including extraction, indexing, stream processing, batch jobs, and parallel execution
• Improve AI application security through controls such as prompt injection prevention, sensitive data filtering, supply chain security, and secure handling of model inputs and outputs
• Enhance NerdWallet's secure software development lifecycle (SSDLC) through automation, tooling, and developer-friendly security practices
• Partner with engineering teams to prioritize and remediate application and infrastructure security risks
• Support incident response and on-call needs by contributing security engineering expertise, tooling, automation, and analysis when security issues arise
• Identify new opportunities for automation and AI augmentation across the security team, bringing fresh eyes and independent thinking to a growing backlog of high-impact work

Security Software Engineer, AI & Automation

Insurance

• Lead, coach, and develop a team of licensed insurance agents in a fast-paced, performance-driven environment
• Drive accountability against core KPIs including conversion rate, premium production, contact rate, and customer experience metrics
• Conduct regular coaching sessions, call reviews, and performance evaluations to identify opportunities for growth and development
• Establish clear performance expectations, goals, and action plans for agents
• Continuously assess and improve sales workflows, processes, and team operations to drive efficiency, scalability, and growth
• Identify opportunities to optimize lead management, quoting, follow-up strategies, and customer engagement
• Partner cross-functionally to implement operational enhancements and improve the overall agent and customer experience
• Collaborate closely with Product, Operations, and Leadership teams to provide feedback on tooling, workflows, lead distribution, and process improvements
• Serve as a key stakeholder in shaping the infrastructure and operational strategy of the agency
• Support hiring efforts by interviewing and onboarding new insurance agents across multiple locations
• Design and facilitate ongoing training sessions, coaching programs, and skills refreshers
• Monitor, analyze, and report on agent and team performance trends
• Leverage data, dashboards, and reporting tools to identify insights and drive actionable improvements
• Track progress toward team goals and provide regular updates to leadership

Sales Manager, Insurance

Business Development Rep

• Manage processes, operations, and partner-facing workflows that keep the business running smoothly
• Own and manage critical business development operations that support our partner ecosystem and internal teams
• Maintain and analyze weekly and monthly performance data, dashboards, and internal/external reporting
• Own cross-functional projects from intake through execution, including timelines, stakeholder coordination, and delivery
• Serve as a primary operational contact for ~100 partners, triaging and responding to requests related to pricing, product updates, editorial changes, growth inquiries, and compliance adjustments
• Lead the monthly production of rankings and placements across credit card, banking, lending, and software products
• Identify trends, anomalies, and data quality issues, acting as an internal subject matter expert
• Support partner onboarding and contract workflows, including documentation collection and internal approvals
• Build, improve, and scale templates and processes to increase efficiency and consistency

Business Development Operations Associate – Contract

Product Manager

• Help shape the next generation of smart financial tools at NerdWallet. Define and evolve a multi-year vision for how people get value from NerdWallet by connecting accounts, analyzing and monitoring their data, and making smart and timely recommendations to drive positive outcomes in a customer’s financial life.
• Turn ambiguity into clear, impactful products. Identify high-impact opportunities, translate them into actionable product strategies, and guide teams from discovery through launch and iteration.
• Deliver meaningful customer and business outcomes. Use data, experimentation, and customer insights to improve activation, engagement, retention, and long-term value, while maintaining a strong focus on trust.
• Build and scale reliable financial systems. Partner with engineering, compliance, risk, and operations teams to develop secure, scalable, and compliant account capabilities.
• Collaborate across teams and partners. Work closely with internal stakeholders and external financial partners to navigate tradeoffs across speed, reliability, and risk.
• Raise the bar for product thinking and execution. Mentor and influence product managers and cross-functional partners, helping teams make stronger decisions and deliver higher-quality outcomes.
• Use AI to drive smarter, more personalized experiences. Leverage AI thoughtfully to improve team efficiency at scale and enhance consumer personalization, recommendations, and decision-making.

Staff Product Manager, Native App

Customer Success Manager

• Own the end-to-end execution of automated email and push campaigns that drive engagement across our customer lifecycle
• Build and launch complex campaigns, sharpen team's processes, and ensure marketing technology stack runs efficiently
• Responsible for campaign builds, workflow automation, audience segmentation, and CRM platform administration
• Work closely with CRM strategists to translate campaign ideas into flawless execution: design technical architecture, set targeting logic, and implement personalization at scale
• Become the go-to resource for CRM tooling and platform capabilities
• Develop, document, and enforce best practices and workflows for CRM operations
• Maintain and continuously refine QA processes to ensure campaigns launch accurately, on time, and in compliance with data privacy requirements
• Build and maintain automated alerting systems to detect and respond to campaign issues quickly
• Collaborate cross-functionally with CRM strategy, Analytics, Product, Engineering, and Creative teams to ensure campaigns are technically feasible, properly instrumented, and delivered on schedule

CRM Operations Manager

• Set the long-term vision and strategy for the company’s data platform and data products, ensuring alignment with organizational goals and customer needs.
• Lead, mentor, and develop multiple product teams within the data domain, fostering collaboration, clarity, and ownership.
• Build and scale data capabilities—including data pipelines, governance frameworks, metadata systems, and ML/AI platforms—that power fintech products and internal operations.
• Collaborate with engineering, analytics, design, marketing, compliance, and executive leadership to drive data-led initiatives across the company.
• Translate regulatory, privacy, and security requirements into scalable data solutions that meet fintech industry standards.
• Champion responsible data practices, ensuring accuracy, quality, and ethical usage across the organization.
• Partner with cross-functional teams to define data metrics, KPIs, and success outcomes for both platform and user-facing features.
• Communicate product direction, roadmap progress, and key decisions to leadership, stakeholders, and company-wide forums.
• Drive innovation and experimentation by encouraging rapid iteration, A/B testing, and model-driven product design.
• Evaluate emerging technologies, vendors, and industry trends to guide long-term data strategy and investments.

Director, Product Management – Data

• Own the product roadmap for emerging growth projects that leverage data and partner integrations to deliver personalized credit cards, lending, and wealth management solutions, aligning with the overall company vision.
• Define and drive the strategy to build competitive and innovative financial products that address customer needs in credit, lending and wealth management.
• Conduct market analysis and competitive research to identify trends, customer pain points, and opportunities for product growth.
• Ensure that products are relevant and valuable to the target audience with a deep understanding of the financial profiles, goals, and challenges of expected consumers to drive product innovation and personalization.
• Own product integrations with third party partners such as credit bureaus and NerdWallet clients.
• Seamlessly execute on roadmaps for successful product launches and updates by partnering with data, engineering, marketing, and editorial teams to create and implement product roadmaps.
• Lead product development projects from concept to launch, including defining requirements, setting timelines, and coordinating with stakeholders.
• Live in the numbers: monitor and analyze product performance metrics, implement A/B tests and other optimization strategies to improve user engagement and conversion rates.
• Stand in the shoes of our consumer: empathize with the audience we are building for and always bring consumer insight to the table.
• Mentor and develop team members, fostering a culture of continuous improvement and innovation to ensure long-term success.

Staff Data Product Manager

Sales

• Design and implement a sales enablement strategy focused on measurable performance outcomes
• Define and reinforce performance standards across the sales organization
• Continuously evaluate and improve sales effectiveness
• Collaborate with recruiting to refine hiring profiles and selection processes
• Develop onboarding programs that accelerate time-to-productivity
• Facilitate call reviews, deal analysis, and skill-building sessions
• Monitor key metrics such as conversion rates, pipeline progression, and activity levels
• Identify performance gaps and implement solutions
• Equip managers with coaching frameworks and tools
• Leverage tools such as Gong and generative AI platforms to enhance coaching and messaging

Director of Sales Enablement – Development

Content Manager

• Edit content to ensure it is helpful, engaging, clear, and actionable, while consistently providing effective feedback and coaching to writers to improve quality and meet editorial standards.
• Supports content strategy and SEO performance by identifying content gaps and optimizations through data analysis and keyword research.
• Analyzes content performance data and communicates insights to stakeholders, demonstrating strong performance management skills and using data to inform editorial decisions.
• Assist with content production and operational support, including publishing articles, managing deadlines, assigning planned content, and contribute to audits, reviews, or rubric development as needed.
• Partner with cross-functional stakeholders acting as an editorial subject matter resource and aligning editorial priorities with business-driven needs.

Editor/Content Strategist II, Banking Content

• Drive CRM strategy - Identify and translate business goals into an effective CRM marketing strategy and operational vision for all campaigns within your area of responsibility, mapping out the appropriate customer journey and build segmentation strategies from onboarding through churn mitigation and winback.
• Let data tell the story - drive campaign optimizations with a data-driven roadmap and clear metrics, sharing out detailed performance, test results, and best practices.
• Drive operational excellence - develop and document best practices and workflows for our CRM operations. You'll be responsible for ensuring we are compliant with all relevant data privacy regulations and that our processes are scalable and efficient.
• Maintain alignment and prioritization - You thrive on efficiency and will effectively manage multiple priorities, implement complex and streamlined processes, and evaluate incoming requests for resourcing and effectiveness. You will work closely with fellow CRM marketing managers to provide prioritization guidance while managing multiple priorities. You will partner cross-functionally with Analytics, Product, Engineering, Program Management, and Creative teams to identify and act upon opportunities to create broad reaching impact.

CRM Marketing Manager II – Data Driven Strategy

Engineering Manager

• Lead, coach, and develop a product and engineering team responsible for NerdWallet’s Advisory systems, including the lead gen marketplace, content, and top of funnel
• Partner with Product Managers and other cross-functional stakeholders to plan, prioritize, and execute against the product roadmap
• Drive consistent execution of software development best practices, including code quality, testing, documentation, and operational excellence
• Contribute to and guide technical and architectural decisions, ensuring solutions are scalable, reliable, secure, and compliant with SEC regulatory requirements
• Balance platform evolution with stability for high-traffic, mission critical systems
• Manage sprint planning, project timelines, and delivery commitments, ensuring predictable and high-quality execution
• Identify technical risks, dependencies, and delivery challenges, escalating and addressing them proactively
• Foster a culture of collaboration, accountability, continuous improvement, and psychological safety
• Support hiring, onboarding, performance management, and career development for engineers and product at varying levels
• Ensure systems owned by the team meet availability, performance, and security standards

Senior Performance Marketing Manager, SMB

Staff Software Engineer – Consumer Engineering

Senior Engineering Manager, Platform Engineering

Senior Engineering Manager, Platform Engineering

Security Software Engineer, AI & Automation

Sales Manager, Insurance

Business Development Operations Associate – Contract

Staff Product Manager, Native App

CRM Operations Manager

Director, Product Management – Data

Staff Data Product Manager

Director of Sales Enablement – Development

Editor/Content Strategist II, Banking Content

CRM Marketing Manager II – Data Driven Strategy

Senior Manager, Software Engineering