Customer Support Representative
Circit
Job Level
Mid-LevelSenior
About the role
- Part-time, remote role (10–20 hours/week) with flexible scheduling
- Inbox & Calendar Management: Own the inbox, ensure important emails are surfaced, and manage client/prospect scheduling with precision
- Client Coordination: Send invites, reminders, and follow-ups, never leaving a client wondering what’s next
- Social Media Management: Draft, schedule, and post content to maintain a consistent online presence
- Personal Scheduling: Support with personal appointments and coordination
- Proactive Delegation: Identify tasks on the executive's plate that can be taken off and managed by you
- Process Improvement: Spot gaps, suggest solutions, and challenge assumptions when needed
Requirements
- At least 3 years of experience as an Executive Assistant
- Sharp & Quick Learner: When given instructions, understand them fast, ask refining (not basic) questions, and apply the process next time without hand-holding
- Problem-Solving Mindset: Think ahead, prevent mistakes, and find better ways of doing things
- Detail-Oriented Communicator: Consistently deliver polished work with excellent grammar, formatting, and accuracy
- Spreadsheet Savvy: Comfortable with moderate use of Excel/Google Sheets (basic formulas, preserving existing structure without breaking things)
- AI Curiosity (Bonus): Familiarity with ChatGPT, Claude, or other AI tools to help streamline workflows
- Professional Integrity: Willing to speak up about mistakes, flag issues early, and push back politely if something doesn’t add up
- Reliable, resourceful, and comfortable working in ambiguous situations where you need to figure things out
- Confident in asking the right questions and making smart decisions independently
- Takes ownership, thinks critically, and wants to grow into a trusted right-hand partner
