Call Center Representative

• Lead, motivate, and manage a team of sales agents to achieve individual and team KPIs
• Monitor and evaluate daily performance, providing coaching and feedback
• Track call metrics, conversion rates, and performance reports
• Conduct regular one-on-ones, training sessions, and team meetings
• Support agents in resolving escalated customer issues
• Collaborate with management on strategy, reporting, and campaign planning
• Ensure high-quality customer engagement and compliance with company policies

Team Lead – Online Call Center

Call Center Agent

Call Center Agent, Kundenakquise

Call Center Agent, Remote

Call Center Agent, m/f/d

Senior Contact Center Sales Specialist, Northern Europe