Nen Creative

Account Manager, Production

Nen Creative

full-time

Posted on:

Location Type: Remote

Location: California • United States

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About the role

  • Own the inbound lead pipeline — respond quickly, qualify opportunities, and guide prospects through the decision process
  • Lead discovery calls to understand client goals, scope projects accurately, and set clear expectations
  • Prepare proposals and scopes of work in collaboration with creative leadership
  • Close new business and hand off seamlessly to the creative producer and production team
  • Serve as the primary point of contact for all pricing questions, scope changes, and contract matters
  • Build and nurture client relationships that generate repeat business and referrals
  • Develop and maintain the sales playbook, proposal templates, and client-facing collateral
  • Proactively request client reviews, testimonials, and flag clients who are strong candidates for case studies
  • Own the health of the CRM — keep pipeline data accurate, up to date, and actionable
  • Track and report on key sales metrics including conversion rates, lead sources, and deal velocity
  • Ensure all client and deal records are maintained accurately in Airtable and our CRM
  • Collaborate with producers and creatives to ensure project scopes are realistic and resourced correctly
  • Flag scope creep or misaligned expectations early and resolve them before they reach the production team
  • Identify process gaps and propose improvements to how we intake, scope, and close clients

Requirements

  • 2–4 years of experience in a producer, account management, business development, sales, or growth role — ideally at an agency, production company, or creative studio
  • Background in film, video, or content production is a strong plus — you understand how shoots, edits, and creative timelines actually work
  • Natural communicator — you're warm, clear, and clients feel confident in your hands
  • Highly organized — you can manage multiple active deals and client relationships simultaneously
  • Self-directed and proactive — you surface problems before they become fires
  • Comfortable working independently in a remote environment
  • Strong written English and attention to detail
Benefits
  • remote role 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Check Resume Score
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
sales metricsproposal preparationCRM managementclient relationship managementscope managementproject scopingdata accuracylead qualificationcontract managementprocess improvement
Soft Skills
communicationorganizationproactivityclient nurturingproblem-solvingattention to detailindependencecollaborationwarmthclarity