Nen Creative

Brand Designer

• Lead the development of brand identities from concept through execution — including logos, typography, color systems, and full brand guidelines
• Design and launch websites (Webflow/Figma) that translate brand strategy into digital experiences
• Present and communicate work directly to clients, helping them make confident creative decisions
• Balance multiple design explorations with high-level craft and detail
• Partner with creative directors, strategists, and PMs to ensure design outcomes align with client goals
• Drive visual consistency across brands, websites, and marketing design projects

Financial Planning and Analysis

• Own all accounts payable and accounts receivable — making sure vendors are paid on time and client payments are collected
• Manage invoicing and payment tracking
• Review and reconcile expenses from Ramp and QuickBooks
• Prepare monthly financial reports and summaries for leadership
• Own monthly, quarterly, and annual forecasting
• Maintain accurate project and client data in Airtable and Asana
• Refine internal tools, templates, and reporting models
• Identify manual workflows and propose automation (formulas, scripts, Zapier)

Finance & Operations Specialist

Account Manager

• Own the inbound lead pipeline — respond quickly, qualify opportunities, and guide prospects through the decision process
• Lead discovery calls to understand client goals, scope projects accurately, and set clear expectations
• Prepare proposals and scopes of work in collaboration with creative leadership
• Close new business and hand off seamlessly to the creative producer and production team
• Serve as the primary point of contact for all pricing questions, scope changes, and contract matters
• Build and nurture client relationships that generate repeat business and referrals
• Develop and maintain the sales playbook, proposal templates, and client-facing collateral
• Proactively request client reviews, testimonials, and flag clients who are strong candidates for case studies
• Own the health of the CRM — keep pipeline data accurate, up to date, and actionable
• Track and report on key sales metrics including conversion rates, lead sources, and deal velocity
• Ensure all client and deal records are maintained accurately in Airtable and our CRM
• Collaborate with producers and creatives to ensure project scopes are realistic and resourced correctly
• Flag scope creep or misaligned expectations early and resolve them before they reach the production team
• Identify process gaps and propose improvements to how we intake, scope, and close clients

Account Manager, Production

• Own all accounts payable and accounts receivable — making sure vendors are paid on time and client payments are collected
• Manage invoicing and payment tracking
• Review and reconcile expenses from Ramp and QuickBooks
• Prepare monthly financial reports and summaries for leadership
• Build and maintain dashboards for revenue, costs, margins, and cash flow
• Own monthly, quarterly, and annual forecasting
• Maintain rolling projections for revenue, expenses, and staffing needs
• Model financial scenarios to support decision-making around hiring, pricing, and growth
• Track project budgets, profitability, and forecasted vs actual performance
• Monitor team utilization and project assignments to identify capacity issues
• Analyze project and team performance data to surface quality trends — for example, identifying patterns in revision cycles, client feedback, or delivery timelines
• Flag risks, discrepancies, or inefficiencies proactively and recommend solutions
• Maintain accurate project and client data in Airtable and Asana
• Refine internal tools, templates, and reporting models
• Identify manual workflows and propose automation (formulas, scripts, Zapier)

Nen Creative

Brand Designer

Finance & Operations Specialist

Account Manager, Production

Finance & Operations Analyst

Finance & Operations Lead