Nema Health

Account Manager

• Develop and implement a comprehensive sales strategy to achieve company growth targets
• Transform Nema’s current approach to sales and business development into a scalable function by identifying what tools and assets are needed and working with Marketing to create them
• Continuously improve sales processes and methodologies to enhance efficiency and effectiveness
• Foster relationships with prospective customers early in the sales pipeline
• Negotiate and secure value-based care contracts with national and regional health plans and other third party payers
• Own the business development efforts needed in order to operationalize Nema’s bundle structure given the constraints of payer billing and claim submission systems
• Maintain and nurture partnerships with existing customers, including running quarterly business reviews and other periodic check-ins
• Conduct market research to identify trends, opportunities, and competitive landscape as Nema enters into new states
• Develop and execute business development plans to expand market reach as Nema enters into new states
• Represent the company at industry events, conferences, and meetings
• With support from the operations team, create outcome reports for payer partnerships and hold check-ins with each customer
• Track and analyze sales performance metrics, providing regular reports to the executive team
• Implement and utilize CRM tools to manage sales activities and pipeline
• Build out and lead a best-in-class account management function that fosters positive working relationships with existing clients and drives referrals
• Serve as the ultimate channel owner for payer-driven referrals

VP of Strategic Partnerships

People Operations

• Own end-to-end recruiting strategy with particular emphasis on clinician and operations roles
• Enhanced Nema's onboarding experience through refined 30/60/90 day frameworks
• Optimize recruiting and people tools (ATS, HRIS, onboarding platforms) to support scale
• Maintain a pulse on employee satisfaction through feedback systems
• Collaborate with leadership on headcount planning, hiring prioritization, and organizational strategy
• Drive early-stage clinician recruitment from intake through offer
• Partner with clinical leadership to build and maintain a robust clinical talent pipeline
• Design and launch recruiting analytics dashboards
• Reduce time-to-hire by implementing scalable interview frameworks and standardized scorecards
• Enhance Nema's employer brand and market visibility
• Deploy optimized people systems (ATS, HRIS, onboarding tools) with clear documentation
• Monitor employee engagement through quantitative and qualitative feedback

Director of People Operations

Chief of Staff

• Partner with the C-suite to translate strategy into execution, driving progress on the company’s highest-priority initiatives and surfacing risks, tradeoffs, and insights
• Act as a trusted thought partner and extension of executive leadership, stepping into gaps and taking ownership of high-impact work to increase leadership leverage
• Drive coordination and clarity across teams by synthesizing complex work into clear plans, timelines, and updates that enable strong execution
• Lead high-impact, cross-functional initiatives from concept through execution, structuring ambiguous problems and developing recommendations to support decision-making
• Help establish and refine operating rhythms, processes, and lightweight systems that improve how the organization works as it scales
• Continuously assess where you can add the greatest value, adapting responsibilities as company needs evolve and thoughtfully transition work to long-term owners over time

Therapist

• Conduct thorough and accurate patient diagnostic evaluations
• Effectively triage patients to admission or provide appropriate referrals
• Treat PTSD and related conditions using evidence-based psychotherapies
• Lead skills groups as needed
• Assist in care coordination efforts & logistics
• Provide input on recruiting and onboarding

VP of Strategic Partnerships

Director of People Operations

Chief of Staff

Staff Trauma Therapist