As the largest Canadian-owned and operated K-12 publisher, Nelson Education Ltd. is Canada's only heritage education content provider, known for its innovative products and solutions catering to learners across the country.
Nelson is on a mission to make learning accessible, engaging, and effective for all.
Working closely with the VP, Operations, to support and contribute to the application architecture and integration roadmap across ERP (NetSuite), CRM (Salesforce), and related business systems.
Lead hands-on configuration, customization, and integration work across NetSuite, Salesforce, and related applications.
Troubleshoot and resolve system issues, bugs, and performance challenges in a timely and effective manner.
Design, build, and maintain integrations, APIs, and automation to improve business workflows.
Support cross-functional teams with testing and quality assurance, ensuring solutions meet business and technical requirements.
Collaborate with the Business Analyst, partner with teams across Finance, Marketing, Product, Operations, and other functions to understand business challenges and deliver practical technical solutions.

Requirements

Bachelor’s degree in Computer Science, Software Engineering, or related field.
5–8 years of experience supporting enterprise applications, business systems, and integrations.
Hands-on experience with ERP and CRM systems, including configuration, customization, and integration is required. NetSuite and/or Salesforce specific experience is a strong asset.
Experience designing and implementing system integrations and APIs.
Strong troubleshooting and problem-solving skills in production environments.
Familiarity with cloud platforms (Azure, AWS, or similar).
Hands-on development experience with JavaScript, Node.js, RESTful APIs, or similar technologies is required.
Experience working in Agile environments and collaborating with cross-functional teams.
Exposure to QA, testing, and release processes.
Strong communication and stakeholder management skills.
Salesforce, NetSuite, or cloud certifications considered an asset.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

JavaScriptNode.jsRESTful APIsERP systemsCRM systemssystem integrationsconfigurationcustomizationtroubleshootingproblem-solving

Soft Skills

communicationstakeholder managementcollaborationAgile methodologiesquality assurance

Certifications

Salesforce certificationNetSuite certificationcloud certification