Benefits Operations Manager
Labcorp
ServiceNow
Operations Analyst IV
Nelnet
full-time
Posted on:
Location Type: Remote
Location: Remote • New York • 🇺🇸 United States
Visit company websiteSalary
💰 $43,672 - $82,087 per year
Job Level
Mid-LevelSenior
Tech Stack
SQL
About the role
- Create/Update/Maintain reports for business needs.
- Reviews, analyzes, and evaluates business systems and user needs.
- Manage multiple conflicting priorities & consistently meet deadlines.
- Capable of communicating and negotiating effectively with all levels of users and management
- Work with other analysts and management to conduct analysis and solve problems regarding routine & chronic problems.
- Interpret and translate business requirements into detailed functional specifications and work plans for other Team members.
- Utilized as a subject matter expert for repeatable process.
- Acquire knowledge in systems and processes.
- create and maintain the documentation for system functionality, processes, and procedures.
- Participate in and facilitate Consumer Loan projects to make improvements within departments.
- Actively participate in projects/initiatives with leadership team
- Support training and advanced analytic workshops as required.
- Learn basics of and participate in CPI projects.
- Commit to Performance Based Organization (PBO) & Easy to Do Business with (ETDBW) philosophy.
Requirements
- 4-year college degree preferred.
- Advanced experience with database concepts and simple query language (SQL)
- Must have strong analytical skills to solve complex issues in a timely manner alongside an understanding of investment process flows required.
- 3-4 years of experience in an analytical, student loan, technical, problem-solving or project management position.
- Some experience with report writing tools – Crystal reports (Business Objects) required
- Some experience with project management on small to medium projects preferred
Benefits
- medical
- dental
- vision
- HSA and FSA
- generous earned time off
- 401K/student loan repayment
- life insurance & AD&D insurance
- employee assistance program
- employee stock purchase program
- tuition reimbursement
- performance-based incentive pay
- short- and long-term disability
- robust wellness program
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
SQLreport writingCrystal Reportsanalytical skillsproblem-solvingproject managementbusiness analysisfunctional specificationsdocumentationdata analysis
Soft skills
communicationnegotiationtime managementprioritizationcollaborationleadershiptrainingfacilitationadaptabilitycritical thinking
