District Operations Manager
Dent Wizard International
Benefits Operations Manager
Labcorp
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $100,000 - $130,000 per year
Job Level
Mid-LevelSenior
Tech Stack
ServiceNow
About the role
- Act as technology liaison between benefit platforms and internal systems.
- Support long-term planning through benchmarking and competitive analysis of industry benefit practices.
- Identify and implement operational improvements, including automation of manual processes and policy enhancements.
- Lead initiatives to align benefits operations with the organization’s total rewards philosophy and future-of-work strategies.
- Manage the relationship with external analytics vendors, including oversight of deliverables, service levels, and data integrity.
- Collaborate closely with internal data analytics and HRIS teams to align on data sources, reporting standards, and business intelligence strategy.
- Develop and maintain dashboards, reports, and metrics for internal stakeholders and leadership teams to support benefits program performance, compliance, and strategic planning.
- Analyze benefits program utilization and trends to recommend strategic changes that support workforce health, productivity, and cost management.
- Maintain data integrity by managing system integrations, resolving file errors and ensuring smooth data flows between HRIS and vendor platforms.
- Serve as a thought partner to senior HR leaders in the design of scalable, employee-centric leave and wellness solutions.
- Contribute to risk mitigation strategies by proactively identifying regulatory or vendor performance issues and developing resolution plans.
- Oversee administration of state Paid Family Medical Leave (PFML) programs, regulatory sick leave plans, and company absence policies.
- Partner with the Leave Specialist team on managing disability, leave of absence, and accommodation programs, including vendor management and governing compliance.
- Ensure timely and accurate execution of state filings, compliance documentation, and leave/disability reporting.
Requirements
- Bachelor's degree in Human Resources, Business Administration, or a related field.
- 5–8 years of progressive experience in benefits operations or total rewards, with specific focus on leave management, disability, and absence plans.
- Knowledge of compliance requirements related to leave, disability, and state filings.
- Proven Project Management experience within benefits or HR Operations.
- Proficiency with Workday and experience with system integrations and file feed troubleshooting.
- Ability to maintain strict confidentiality and handle sensitive employee information with discretion.
- Experience with benefits administration in unionized environments (preferred).
- Experience managing multiple vendor partner relationships (preferred).
- Familiarity with ServiceNow or similar ticketing/workflow system (preferred).
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
benefits operationsleave managementdisability managementabsence planscompliance requirementsproject managementdata analysissystem integrationsfile feed troubleshootingbenchmarking
Soft skills
collaborationcommunicationstrategic planningproblem-solvingconfidentialityleadershipanalytical thinkingrelationship managementthought partnershiprisk mitigation
