Benefits Operations Manager
Labcorp
ServiceNow
Process Improvement Engineer I, Lean Six Sigma Yellow Belt
NextGen Healthcare
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Support the adoption of lean methodologies to drive efficiency and innovation across NextGen’s Engineering organization
- Contribute to data analysis, process mapping, and solution implementation to eliminate waste
- Partner with product, engineering, implementation, and executive teams to identify and execute improvement opportunities
- Facilitate kaizen events, value stream mapping sessions, and process improvement workshops across diverse teams
- Build relationships at all organizational levels
- Serve as a lean thinking evangelist, teaching and mentoring teams in lean principles and practices
- Analyze current workflows and processes to identify waste, inefficiencies, and opportunities for breakthrough improvements
- Design and implement lean solutions that accelerate product development cycles and improve quality
- Transform operational improvements into new product capabilities that enhance user experience
- Create standardized work processes that scale across our growing organization
- Support Black Belt leadership in enterprise-wide transformation initiatives
- Develop metrics and dashboards to track improvement impact on both operational efficiency and product outcomes
- Document and share best practices to ensure sustainable change
- Use data-driven approaches to validate improvements and demonstrate ROI
Requirements
- Bachelor’s degree required (preferably in Business Administration, Business, Engineering or Computer Science)
- 3-5 years of experience applying lean principles in a software or technology environment
- Proven track record of driving process improvements that delivered measurable business impact
- Experience working in cross-functional environments with technical and non-technical stakeholders
- Experience in B2B SaaS or enterprise software companies
- Healthcare or health IT industry experience
- Background in software development, product management, or technical operations
- Experience with DevOps, CI/CD, or modern software delivery practices
- Green Belt certification or progression toward it
- Active Lean Six Sigma Yellow Belt certification from a recognized body
Benefits
- Health insurance
- Flexible working hours
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
lean methodologiesdata analysisprocess mappingsolution implementationkaizen eventsvalue stream mappingmetrics developmentdashboardsDevOpsCI/CD
Soft skills
relationship buildingmentoringfacilitationcross-functional collaborationcommunicationproblem-solvinginnovationorganizational skillsleadershipteaching
Certifications
Bachelor's degreeGreen Belt certificationLean Six Sigma Yellow Belt certification
