Operations

• Support the adoption of lean methodologies to drive efficiency and innovation across NextGen’s Engineering organization
• Contribute to data analysis, process mapping, and solution implementation to eliminate waste
• Partner with product, engineering, implementation, and executive teams to identify and execute improvement opportunities
• Facilitate kaizen events, value stream mapping sessions, and process improvement workshops across diverse teams
• Build relationships at all organizational levels
• Serve as a lean thinking evangelist, teaching and mentoring teams in lean principles and practices
• Analyze current workflows and processes to identify waste, inefficiencies, and opportunities for breakthrough improvements
• Design and implement lean solutions that accelerate product development cycles and improve quality
• Transform operational improvements into new product capabilities that enhance user experience
• Create standardized work processes that scale across our growing organization
• Support Black Belt leadership in enterprise-wide transformation initiatives
• Develop metrics and dashboards to track improvement impact on both operational efficiency and product outcomes
• Document and share best practices to ensure sustainable change
• Use data-driven approaches to validate improvements and demonstrate ROI

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