Neko Health

People Partner Lead

Neko Health

full-time

Posted on:

Location Type: Hybrid

Location: New York City • New York • United States

Visit company website

Explore more

✨ AI Apply
Apply

Salary

💰 $171,000 - $200,000 per year

Job Level

Senior

About the role

  • Be the day-to-day people partner for clinic leaders and medical stakeholders.
  • Spend time in clinics to understand the real workflow, not just what’s on paper.
  • Maintain a hands-on, in-clinic presence and travel as needed to support teams.
  • Build trust by showing up consistently, listening carefully, and following through.
  • Help leaders turn expectations into everyday practice: what good looks like, how it’s measured, and how people grow.
  • Keep performance, feedback, and development conversations clear, supported, and human.
  • Reduce friction in people processes so clinics can stay focused on great care.
  • Coach leaders through hiring, onboarding, feedback, and the conversations that are hard, but important.
  • Support first-time managers as they build confidence, capability, and steady leadership habits.
  • Offer practical guidance that helps leaders make good calls independently.
  • Bring steadiness to sensitive people situations, partnering with fairness, discretion, and care.
  • Translate People programs into clinic-ready practices that fit real workflows.
  • Call out where centralized approaches miss the mark, and help improve them.
  • Hold the line on consistency while honoring the nuance of frontline, clinical settings.
  • Use what you see in clinics to inform workforce planning, role design, and growth decisions.
  • Spot patterns early - strain, inconsistency, or risk - and help address them before they escalate.
  • Help define what great clinic scale looks like from a people perspective.

Requirements

  • 6–8 years of progressive HR Business Partner/People Partner experience, including direct support of leaders in an operations-heavy environment.
  • Experience partnering with frontline teams.
  • Steady, thoughtful approach to sensitive people situations and complex conversations, balancing fairness, judgment, and discretion.
  • Strength in coaching and influencing leaders (including first-time leaders) through sensitive and complex situations.
  • Clear, human communication (written and verbal); able to turn organization-wide standards and best practices into practical, everyday guidance for clinic leaders.
  • Openness to being close to the work: present in clinics and willing to travel as needed.
Benefits
  • Equal Opportunity & Inclusion Statement
  • Inclusive hiring and member-first care
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
HR Business Partner experiencepeople processesworkforce planningrole designperformance managementcoachingonboardingfeedbackcomplex conversationssensitive situations
Soft Skills
communicationtrust buildinglisteningfairnessdiscretionjudgmentinfluencingsupporting leaderssteady leadershippractical guidance