NCR Corporation

Field Service Engineer

NCR Corporation

full-time

Posted on:

Location Type: Office

Location: Los Angeles • California • United States

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Salary

💰 $38,900 - $58,300 per year

About the role

  • Installation, maintenance, and repairs on equipment within an assigned territory to assure continuity of customer operations and high levels of customer satisfaction.
  • Diagnose, repair, and replace components on any equipment supported by NCR Voyix including but not limited to Point of Sale, Self-service checkout, servers and other back office equipment, hand held terminals and associated peripherals.
  • Installation of new, or to upgrade existing equipment, in line with the Statement of Work (SOW).
  • Assisting in site preparation, including installation of cable, staging of equipment, and testing of equipment; may also perform required modular swaps and unit replacements.
  • May be dispatched daily on a call-by-call basis or may establish his/her own daily schedule on the basis of automated reports to meet SLA.
  • Maintain an appropriate parts inventory as well as parts record keeping.

Requirements

  • Clean Driving License required
  • High School Diploma or equivalent years of related experience
  • Basic Computer skills to include Windows OS navigation and basic familiarity with Microsoft Office suite
  • Experience in PC Hardware Maintenance and support.
  • Works well with minimal supervision; Good problem-solving skills; Ability to pick up new skills quickly; Ability to work under pressure; Ability to meet deadlines and produce high quality work
  • Excellent interpersonal skills/customer relationship skills required.
  • High level of mechanical/electrical aptitude; Experience on maintaining computer hardware (Desktops, Servers, peripherals), routers, networks, switches, hubs required.
  • High level of personal integrity; Support and promote teamwork and cooperative effort.
  • Must have the ability to work a flexible schedule including nights, weekends, overtime, flex shifts, and on-calls.
Benefits
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
PC Hardware MaintenanceEquipment InstallationComponent DiagnosisComponent RepairModular SwapsUnit ReplacementsCable InstallationTesting EquipmentMechanical AptitudeElectrical Aptitude
Soft Skills
Problem-solvingAbility to work under pressureAbility to meet deadlinesInterpersonal skillsCustomer relationship skillsAbility to work with minimal supervisionAbility to pick up new skills quicklyTeamworkPersonal integrityCooperative effort
Certifications
Clean Driving LicenseHigh School Diploma