NCR Atleos

ATM Software Technical Consultant

NCR Atleos

full-time

Posted on:

Location Type: Remote

Location: Alabama • Ohio • United States

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Tech Stack

TCP/IP

About the role

  • Analyze, Install, Configure, Troubleshoot
  • Perform functional analysis of requirements to determine effort required to implement software in customers’ environments.
  • Configure base software in customer’s environments.
  • Conducting unit tests, tracking problems, and implementing changes to ensure adherence to test plan and functional requirements
  • Diagnosing, isolating, and implementing remedies for system failures caused by errors in software code, using knowledge of system characteristics and utilizing software-based system maintenance and tracking tools.
  • Establish acceptance criteria and quality goals
  • Provides estimates, goals, standards, constraints and dependencies as input to the SOW and the software development plan
  • Perform QA in the end-to-end testing process for software under your stewardship: lead analysis and resolution of software issues reported during testing
  • Preparation of software for distribution to customers or networks
  • Ensure installability through software distribution, full bare-metal installation, local updates
  • Support field organization as required during lab installations, certifications, training
  • Lead analysis and resolve software issues found during customer acceptance testing
  • Support/resolution of production issues forwarded by Level 3 Support including the creation of a hot fix as well as executing integration test prior to delivering to QA.

Requirements

  • Experience working in the ATM or kiosk self-service industry
  • Bachelor’s degree or equivalent accreditation in computer sciences, information systems or other technical discipline.
  • Technical project leadership experience organizing project resources
  • Experience working with Microsoft operating system technology – specifically Windows 10 and Windows 7 – including one or several off the following: installing and supporting hardware devices and drivers; installing and configuring windows applications; troubleshooting network protocols and services—including TCP/IP, Internet Information Services, and remote access; understanding of client/server application architectures.
  • Experience creating and leading group presentations, hosting web seminars and public speaking
Benefits
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Short/Long Term Disability
  • Paid Vacation
  • 401k
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software installationsoftware configurationtroubleshootingfunctional analysisunit testingsystem maintenancequality assurancesoftware distributionintegration testinghot fix creation
Soft Skills
technical project leadershipgroup presentationspublic speaking
Certifications
Bachelor’s degree in computer sciencesBachelor’s degree in information systems