NCR Atleos

Customer Engineer

NCR Atleos

full-time

Posted on:

Location Type: Hybrid

Location: Preston • United Kingdom

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Salary

💰 £30,000 - £33,000 per year

About the role

  • Diagnose faults and perform repair or replacement of ATM modules on-site
  • Install, maintain, and repair equipment within an assigned territory/region
  • Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements
  • Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods
  • Full training and equipment provided

Requirements

  • Valid Full UK manual driving license
  • Strong local geographical knowledge
  • Experience in break/fix, IT, computer/mechanical repair
  • Basic computer hardware and software knowledge
  • Experience with Windows operating systems
  • Experience in general PC hardware and software maintenance
  • High level of mechanical/electrical aptitude
  • PIA licences desirable, but if you don’t hold one, it will be provided
  • Excellent interpersonal skills and customer facing relationship skills
  • Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure
Benefits
  • Personal use of the company vehicle (fuel card provided; BIK and usage fee per mile applies)
  • 24 days holiday, rises to 25 after 5 years’ service
  • Competitive defined contribution company pension with Fidelity
  • 75% Employer funded single private medical cover with the option to buy additional cover
  • Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme
  • Employee life assurance
  • Employer funded Income protection scheme
  • Employee Assistance Programme, with 24/7 counselling service
  • Access to MYGYM discounts for membership offers and discounts
  • Access to a range of lifestyle discounts
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
break/fixIT repairmechanical repaircomputer hardware maintenancecomputer software maintenanceWindows operating systemsmechanical aptitudeelectrical aptitude
Soft Skills
interpersonal skillscustomer relationship skillsindependent workproblem-solving skillsability to work under pressurequick learner
Certifications
Full UK manual driving licensePIA licence