NBCUniversal

Client Service Consultant

NBCUniversal

full-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

JuniorMid-Level

About the role

  • Serve as program lead responsible and accountable for planning, development and delivery of new programs
  • Coordinate among cross-functional internal and external resources to ensure programs are within scope, budget and schedule
  • Understand program scope, product and business requirements and the budget process
  • Participate in planning program milestones and drive alignment to milestones
  • Maintain program plans and records; identify and schedule all work required to fulfill scope
  • Identify and manage critical path tasks and program risks; develop mitigation strategies
  • Review program plans with senior staff for conformance to strategy and communicate program status
  • Track and manage program schedules and task details; ensure program plan review and approvals
  • Analyze actual performance against plan and make adjustments consistent with objectives
  • Document major plan changes and communicate updates on milestones and issues to stakeholders
  • Manage proposed changes to program parameters and escalate issues as needed
  • Serve as liaison with Divisional and Regional market resources for deployment readiness
  • Monitor quality of program deliverables and assist in deployment strategies and tools for field implementation
  • Deliver on commitments while exercising independent and collaborative judgment and discretion

Requirements

  • Bachelor's Degree (preferred)
  • Comcast may consider applicants with a combination of coursework and experience or extensive related professional experience
  • 2-5 Years relevant work experience
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • Regular, consistent and punctual attendance
  • Program management experience coordinating cross-functional internal and external resources
  • Experience with planning, scheduling, and maintaining program plans and records
  • Experience identifying and managing critical path tasks, program risks and mitigation strategies
  • Strong communication and stakeholder alignment skills
  • Experience with deployment strategies, trials and controlled customer deployments
  • Ability to escalate and resolve issues and work with senior staff members
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