Advertising Account Executive
NBCUniversal
Retail Sales Consultant, Bilingual Spanish Speaker
NBCUniversal
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteJob Level
JuniorMid-Level
About the role
- Assist and consult with customers on products and services using knowledge, skills and technology to achieve world class sales and service experience
- Provide product demonstrations to educate customers on full product capabilities
- Listen and evaluate customer needs and provide appropriate solutions
- Achieve sales and customer experience goals and objectives
- Provide comprehensive customer onboarding activities and ensure customers fully understand how to use and manage all company products/services and gain their consent
- Perform operational and administrative tasks
- Partner with customer care to resolve customer issues as appropriate
- Demonstrate sales excellence and professionalism with integrity and warm and friendly demeanor
- Comply with company and retail operational policies and procedures
- Complete training requirements and actively engage in team huddles and learning
- Must be able to work flexible schedule including evenings, weekends, holidays, variable schedule(s) and overtime
- May be asked to work in alternate stores outside of home base store
- Must be able to carry and lift up to 25 pound boxes, stand and move about the store constantly
- Other duties and responsibilities as assigned.
- Employees expected to understand Operating Principles, own customer experience, know products, win as a team, be active in Net Promoter System, drive results, support inclusion, do what's right for customers and communities
Requirements
- High School Diploma / GED (Required)
- 2-5 Years Relevant Work Experience
- Communication
- Critical Thinking Problem Solving
- Customer-Focused
- Persuasion
- Professional Integrity
- Resilience
- Self Motivation
- Teamwork
- Technical Knowledge
- Workplace Organization
