Bilingual Customer Service Representative
Support Services Group
Senior Account Representative
Air Products
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $98,565 - $123,205 per year
Job Level
Senior
About the role
- Represent Air Products as Sales Account Representative for Sacramento Valley and Northern Nevada territory
- Sell industrial gases, liquid nitrogen, oxygen, argon, hydrogen, helium and related products, equipment and services
- Support customers in manufacturing, foods packaging, chemicals, laboratories, aerospace, semiconductor, and oil/gas refining sectors
- Residence-based position; candidate may live in greater Sacramento area or Northern Nevada
- Manage existing customer accounts: relationships, customer value creation, wallet share growth, profit management
- New business development: prospecting, direct marketing follow-up, establish referral networks and develop pipeline
- Utilize contracts and relationships to maximize operating income within customer portfolio
- Use P&L and CRM tools; understand contractual language
- Partner with cross-functional teams and support marketing efforts such as seminars and trade shows
- Follow industry trends related to products and services within the territory
Requirements
- 3-4 years of successfully demonstrated sales experience and portfolio management required
- Strong understanding of business risks and opportunities
- Portfolio management and contracts negotiations
- Effective verbal and written communication; comfortable presenting at an executive level
- Ability to lead all facets of the sales process (prospecting, preparing/presenting proposals and contracts, negotiating)
- Customer-facing Engineering or Operations experience required
- Understanding of contractual language required
- Ability to utilize P&L and maintain CRM tools
- Partner closely with internal stakeholders (Inside Sales, Strategic Account Managers, Business Managers, Commercial Director, Commercial Technology, Asset Management, Onsite Business Development, Engineering, Logistics, Marketing, Operations)
- Flexibility to travel; valid driver's license required
- High school diploma or GED required; college degree preferred but not required; equivalent work experience considered in lieu of degree
- Industrial gas experience preferred but not required
