NBCUniversal

Retail Sales Consultant

NBCUniversal

full-time

Posted on:

Location Type: Office

Location: Fresno • California • United States

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Salary

💰 $17 per hour

About the role

  • Working directly with customers in a retail location, evaluating the customer’s potential product needs, and making appropriate recommendations
  • Providing outstanding customer service with all customer interactions
  • Helping customers interpret and clarify their account statements and pay their bills in the store
  • Answering any questions customers have on current or new services, making changes to account data, upgrading levels of service, and processing all general service requests
  • Acting as brand ambassador to promote Comcast/Xfinity products
  • Providing expert-level understanding and passion around technology, especially around Comcast products and services
  • Maintaining detailed sales product knowledge, including competitive information
  • Meeting goals and metrics
  • Contributing to a fun and competitive environment

Requirements

  • High School Diploma or equivalent
  • Generally, requires 2-5 years related experience; prefer consumer electronics/wireless retail sales experience
  • Ability to work a full time, flexible schedule which includes evenings, weekends, holidays, variable schedule(s)
  • Regular, consistent, and punctual attendance
  • Ability to carry and/or lift 25-pound boxes, and the ability to stand and move about the store constantly
Benefits
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Applicant Tracking System Keywords

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Soft Skills
customer servicecommunicationsalesproblem-solvingflexibilityteamworktime managementattention to detailinterpersonal skillsbrand ambassador
Certifications
High School Diploma